Sr Business Analyst, Capital Markets

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The Senior Business Analyst plays a critical role in the organization by supporting business analysis efforts within the Capital Markets and Investor Fulfillment department. Working with limited supervision, this role is responsible for eliciting, analyzing, validating, specifying, and managing business and technical requirements for medium to complex initiatives. The Senior Business Analyst acts as a liaison between business stakeholders and the Information Systems development team, ensuring requirements are clearly understood and effectively translated into technical solutions.

Compensation 

This role is an exempt position with a Targeted Salary Range of $94,000 - $120,000 annually.

Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.

Essential Functions

• Identify project stakeholders and define project scope.
• Gather and validate requirements through interviews, document review, and other elicitation methods.
• Develop clear and concise requirement specifications, business rules, and supporting documentation using standard templates.
• Define functional and non-functional requirements, including quality attributes and constraints.
• Translate high-level business needs into detailed requirements, user stories, and acceptance criteria.
• Document system changes using concise narratives, diagrams, process flows, and other visual modeling tools.
• Create current- and future-state process documentation and conduct gap analysis to support business justification and prioritization.
• Develop and execute effective testing strategies to validate system changes and assess cross-functional impacts.
• Lead discovery, design, and review sessions to ensure accurate interpretation of requirements.
• Champion and continuously improve requirements practices, processes, and tools.
• Mentor and support team members, promoting product mindset, collaboration, and process efficiency.
• Perform other duties as required.

Qualifications

• Bachelor's Degree directly related to the position or equivalent, preferred.
• Minimum five years' total relevant experience in Business or Mortgage Lending and/or Consumer Lending Technology related role(s). Experience in Capital Markets is highly required.
• Strong understanding of mortgage pricing, including rate sheets, margin management, secondary execution, and risk-based pricing.
• Experience working with XML, preferably including MISMO, UCD, ULDD, and/or PDD datasets.
• Solid knowledge of APIs, with the ability to translate business needs into technical requirements, document API functionality, and collaborate with development teams on API design.
• Experience with Agile and Waterfall/Hybrid SDLC methodologies.
• Strong analytical skills with the ability to simplify complex workflows and support process improvements.
• Experience with business process improvement or automation initiatives is a plus.
• Ability to create visual models such as process flows, diagrams, or other structured representations of requirements.
• Excellent verbal and written communication skills with the ability to engage stakeholders at multiple levels.
• Skilled in conducting interviews, facilitating discussions, and gathering/documenting business requirements.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Self-motivated with the ability to work independently, lead efforts, and maintain strong attention to detail.
• Strong interpersonal skills and ability to collaborate within cross-functional teams.
• Adaptability and willingness to learn new tools, technologies, and methods.
• High level of accuracy, organization, and accountability.
• Excellent verbal and written communication skills required.
• Strong interpersonal and team building skills.
• Self-starter with the demonstrated ability to learn/adapt to new technologies and techniques.
• Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required.
• Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required.
• Commitment to company values.
• Customer Service - Proactive attention to each person
• Integrity - Do and say what's right
• Respect - Treat others with dignity
• Collaboration - Listen and work together
• Learning - Seek knowledge and strive for improvement
• Excellence – Deliver the unexpected

Supervision

• Job Scope: Responsible for understanding the department/functional area objectives and goals and how own job contributes to achievement of these goals; may recommend changes and enhancements based on analysis and evaluation of circumstances

• Complexity: General precedents may exist for most problems; conducts independent research/analysis to identify the appropriate approach

• Impact: Decisions and actions primarily impact own work with limited impact on peers in their area, contributes as team member rather than leader

• Interaction/Supervision: Acts as a mentor/guide to less experienced professional contributor staff in a similar role; works independently and only under general direction; guided by professional standards, desired outcomes, and project plan specifications

Requirements

Physical: Work is primarily sedentary; mobility in an office setting.

Manual Dexterity: Frequent use of computer keyboard and mouse.

Audio/Visual: Regularly required to accurately perceive, distinguish and interpret information received visually and through audio, e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.

Environmental:  Office environment – moderate noise, no substantial exposure to adverse environmental conditions.

Mental: This role requires effective adaptation to workplace stressors, including customer service complaints, security responsibilities, and competing priorities. Must be able to adhere to process protocol. Must be able to apply established protocols in a timely manner.

Schedules: Work is primarily performed during the business week, Monday - Friday.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

REQ#: SRBUS017828

Equal Opportunity Employer
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