Sr Business Analyst - Salesforce (Columbia MD/Hybrid)

Job Posted 4 Days Ago Posted 4 Days Ago
Columbia, MD
113K-151K Annually
Senior level
Security • Software
The Role
As a Senior Business Analyst focused on Salesforce, you will gather business requirements, analyze processes, lead projects, and enhance user experience through effective solutions.
Summary Generated by Built In

Who is Tenable?

Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey!

What makes Tenable such a great place to work?

Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!

Your Role:

Tenable is looking for a Business Analyst to join our internal Business Technology team. As a Senior Business Analyst, you will play a critical role in understanding business needs and translating them into effective Business Technology solutions with a focus on Salesforce. You will collaborate with stakeholders to gather requirements, analyze data, and ensure that our Business Technology platforms are leveraged to their fullest potential to enhance business processes and internal and external user experience. This role is key to enabling both stakeholders and technical teams with proactive expert guidance.

Your Opportunity:

  • Gather and document business challenges and requirements from stakeholders.

  • Analyze current business processes and identify areas for improvement,ensuring alignment with industry best practices.

  • Collaborate with technical teams to translate business needs into Salesforce solutions.

  • Lead cross-functional projects and drive Salesforce enhancements.

  • Create process maps, and workflows to support the technical design.

  • Create detailed user stories with acceptance criteria to guide development and ensure business needs are met.

  • Write detailed test cases mapped to business requirements to support system testing, UAT, and validation of Salesforce solutions.

  • Coordinate testing and gather feedback for continuous improvement.

  • Provide training and support to end-users to maximize Salesforce adoption.

  • Stay updated on Salesforce innovations,features and best practices to advise stakeholders effectively.

  • Assist with tracking outcomes and KPIs to measure the success of the project or enhancement.

What You'll Need:

  • 5+ years of experience as a Business Analyst or similar role, preferably with Salesforce.

  • Strong knowledge of Salesforce functionalities, capabilities and best practices.

  • Strong understanding of Salesforce data structures and integrations

  • Excellent analytical and problem-solving skills.

  • Ability to work in a dynamic environment in which the requirements are not always well defined and priorities change frequently.

  • Strong attention to detail and proficient in documenting/mapping business processes, user stories and stakeholder management.

  • Effective communication and interpersonal skills.

  • Experience with data analysis and reporting tools.

  • Not hesitant to ask “why”.

And ideally:

  • Salesforce certifications (e.g., Salesforce Administrator, Salesforce Business Analyst).

  • B2B industry experience.

  • Mulesoft and NetSuite experience.

  • Familiarity with Clari’s platform and Clari Studio.

  • Good working knowledge of Tableau.

#LI-MM1

#LI-Hybrid

This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.

US Pay Ranges

$113,000$151,000 USD

We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.  If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance.

Tenable Data Consent Statement

Tenable is committed to protecting the privacy and security of your personal data. This Notice describes how we collect and use your personal data during and after your working relationship with us, in accordance with the General Data Protection Regulation (“GDPR”). Please click here to review.

For California Residents: The California Consumer Privacy Act (CCPA) requires that Tenable advise you of certain rights related to the collection of your private information. Please click here to review.

Top Skills

Mulesoft
NetSuite
Salesforce
Tableau
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The Company
Auckland
1,847 Employees
On-site Workplace

What We Do

Tenable®, Inc. is the Cyber Exposure company. Over 30,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. As the creator of Nessus®, Tenable extended its expertise in vulnerabilities to deliver the world’s first platform to see and secure any digital asset on any computing platform. Tenable customers include more than 50 percent of the Fortune 500, more than 30 percent of the Global 2000 and large government agencies. Learn more at www.tenable.com.

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