Support Manager, Futures, IT

Reposted 4 Days Ago
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Hong Kong
Senior level
Fintech • Payments • Financial Services
The Role
The Sr. Business Analyst will gather business requirements, design technical solutions, and ensure the quality of software for financial applications.
Summary Generated by Built In

Key Areas of Responsibilities

  • Responsible for system maintenance and operations

  • Provide daily application support for users

  • Monitor and ensure the reliability, performance and stability of business systems

  • Track issues, conduct production incident analysis, and follow up on action items that arise

  • Support version upgrades and system deployments

  • Assist Project Manager in project management, coordination, systems implementation and modification

  • Prepare user guides & any other technical documentation

  • Develop tools/reports based on users requirements

Requirements

  • Degree in Computer Science or IT related disciplines

  • Minimum 5 years of relevant experience in in FCM’s IT dept or in futures system vendor’s R&D team

  • Strong project management and vendor management capabilities are required, with proven track record in system deployment and vendor management

  • Experience in global Futures systems setup/operation is preferred, i.e., ION/FIS/ESunny etc.

  • Familiar with at least one program language, e.g., Python

  • Understanding of derivative market and its operations is an advantage

  • Strong communication and client serving skills

  • Able to work independently and a team player with proactive mindset

  • Excellent command of / fluent in both spoken and written English and Chinese

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Top Skills

Bloomberg Api
C++
Calypso Api
Python
Reuters Api
Unit Testing Frameworks
VBA
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The Company
London,
2,160 Employees
Year Founded: 1986

What We Do

CITIC CLSA is a wholly-owned subsidiary of CITIC Securities and its overseas business platform.

Established in Hong Kong in 1986, CITIC CLSA is Asia’s leading capital markets and investment group, committed to driving the growth strategies of global institutional investors, corporations, governments and high-net-worth individuals.

CITIC CLSA’s award-winning research, extensive Asia network, direct links to China and highly experienced financial professionals set CITIC CLSA apart from global investment banks and regional players.

Over three decades, CITIC CLSA has built an extensive Asia network with deep local knowledge and connections. Globally, we operate from 13 countries across Asia, Australia, Europe and the Americas. For further information, please visit clsa.com

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