At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at .
Overview of Job Function:
The Manager, Billings & Revenue FP&A will lead the financial planning and analysis of the Company’s recurring revenue base, with primary focus on Annual Recurring Revenue (ARR) and billings. Areas of focus include the analysis, review, and reporting of ARR, including the reconciliation of ARR to recurring revenue; the review of billings performance in partnership with the accounting team; and the validation of the billings detail that supports ARR for forecasting purposes. This is an Individual Contributor role that is integral to the overall topline forecasting process.
Principal Duties and Essential Responsibilities:
- Lead the analysis, review, and reporting of Annual Recurring Revenue (ARR), including the reconciliation of ARR to recurring revenue to ensure consistency and accuracy across reporting.
- Partner closely with the accounting team to evaluate actual billings against budget and plan and to explain key variances.
- Review and validate the billings detail supporting ARR to confirm it is accurate, complete, and appropriate for use as a basis for forecasting.
- Support the overall topline forecasting process across revenue and billings.
- Prepare and present monthly ARR, billings, and recurring revenue results and KPIs to senior business leaders.
- Analyze Net Revenue Retention (NRR) and Gross Revenue Retention (GRR), partnering with the business to understand the drivers of recurring revenue movement.
- Serve as a primary FP&A contact for ARR and billings matters, collaborating across Finance, Accounting, and the broader business to align reporting and forecasting assumptions.
- Evaluate and implement process improvements across ARR and billings reporting, and complete various ad hoc analyses as required.
Requirements
- Bachelor’s degree with a concentration in Finance or Accounting or the equivalent years of work experience
- Minimum of 7 years of experience in finance or accounting
- Must have held a similar role focused on billings and recurring revenue, with hands-on expertise in ARR and SaaS/subscription financial metrics
- Advanced skills in Excel
- Effective at interacting with a range of audiences including Senior Leaders
- Exceptional interpersonal, oral and written communications abilities
- Strong collaboration skills with the ability to influence and work effectively in a matrix environment to solicit support and resolve conflicts
- Strong analytical skills with the ability to collect and interpret and analyze data which will be reported to multiple internal sources
- Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations
Preferred Requirements:
- Experience with Oracle and Salesforce.
- An advanced degree in a related field
Skills Required
- Bachelor's degree in Finance or Accounting or equivalent experience
- Minimum of 7 years of experience in finance or accounting
- Prior role focused on billings and recurring revenue with hands-on ARR and SaaS/subscription metrics expertise
- Advanced Excel skills
- Ability to interact effectively with senior leaders
- Exceptional interpersonal, oral, and written communication skills
- Strong collaboration skills and ability to influence in a matrix environment
- Strong analytical skills with ability to collect, interpret, and analyze data for reporting
- Successful completion of background screening (employment verifications, criminal search, OFAC, SS verification, credit/drug screening where applicable)
- Experience with Oracle
- Experience with Salesforce
- Advanced degree in a related field
Verint Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Verint and has not been reviewed or approved by Verint.
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Strong & Reliable Incentives — Feedback suggests incentive compensation for go-to-market roles is structured competitively, with attractive on-target earnings cited in sales. Variable or bonus pay appears to be part of the package in several tracks.
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Leave & Time Off Breadth — Feedback suggests paid time off and holidays are a strength, with generous PTO and personal holidays frequently highlighted. Flexible work schedules and remote/hybrid options further support time away and balance.
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Parental & Family Support — Employer materials highlight company-paid parental leave, adoption assistance, and fertility support. Feedback suggests these family-oriented programs are part of a comprehensive global offering.
Verint Insights
What We Do
Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint. To learn more, visit: www.verint.com
