It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Job Description
INTRODUCTION:
The ideal Senior Billing Analyst is an administrator and accounting liaison to internal and external customers, while providing support to the department to maintain quality billing. Coordinates, maintains, recommends processes and tools, maintains exceptional communications, training, and methodologies to ensure the success of client’s account. This position reports to the Billing Operations Manager.
WHAT YOU'LL DO:
- Coordinate with Professional Services, Client Success, Account Managers, Customers, Revenue Operations, IT, Sales, Accounting, and Finance teams to optimize processes and ensure accurate and timely billing using multiple software programs (including Workday, Salesforce Billing, ChargeBee, and proprietary systems) to generate invoices for services, hardware, and software subscriptions
- Administrator and accounting liaison for internal and external customers; including deductions, reimbursements, fees, various research requests, and applicable analysis
- Provide support and input for various accounting reconciliations (ChargeBee, iSeries, Commerce.)
- Process required reports for month end closure and facilitate financial operations
- Participate in new employee training and training program development
- Works directly with the Discontinue team to facilitate the changes needed in billing and Accounts Receivable
- Other duties as assigned by management
- Regular and reliable attendance required
WHAT YOU'LL NEED:
- 5+ years’ experience in billing in a high-volume and multi-platform environment
- Proficiency with Microsoft Office suite, including at least intermediate Microsoft Excel
- Attention to details, well organized and a collaborative mindset
- Excellent written and verbal communication skills
- Ability to multi-task and thrive in a fast-paced environment
- Skilled to make sound decisions and take calculated risks
- Solving problems using deductive reasoning skills in a timely manner
- Basic skills including but not limited to addition, multiplication and division of whole numbers, decimals and fractions
- Flexibility and adaptability to frequent change
AND IT'S GREAT TO HAVE:
- Workday ERP experience
- Experience understanding accounting system functionality
- Experience with payment processing and/or software-as-a-service industries
- Private equity background
- 1+ years of accounting experience
- Strong customer orientation and teamwork skills
- Detail-oriented and able to make sound decisions
- Excellent interpersonal and communication skills
- Commitment to company values
WHAT’S IN IT FOR YOU:
- Purpose led company, committed to help changing people’s lives through technology, with a Values focused culture of Best Life, One Team, Growth Mindset
- Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam
- Health, dental and life insurance
- Meal & home office allowance
- App for monthly subscriptions to access gyms and studios.
- Educational partnership with great discounts in colleges, English schools and others
- Consigned loan paid directly through your payroll
- EAP – we get you psychological, legal, and financial assistance when you need it. Period.
- And more! – so many benefits we couldn’t even fit them all here!
We’re committed to diversity and passion, and encourage you to apply, even if you don’t tick all the listed skillsets!
ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION:
ABC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are intentional about creating an environment where employees, our clients and other stakeholders feel valued and inspired to reach their full potential and make authentic connections. We foster a workplace culture that embraces each person’s diversity, including the extent to which they are similar or different. ABC leaders believe that an equitable and inclusive culture is not only the right thing to do, it is a business imperative. Read more about our commitment to diversity, equality, belonging and inclusion at abcfitness.com
ABOUT EVO:
Since its foundation in 2008, Evo has been transforming the fitness industry, serving over 5.5 thousand gyms. Part of ABC Fitness, Evo is not just a software, it's a game-changer. Evo is the ultimate solution for gym owners who want to revolutionize their business in Brazil and Latin America. With its automation features, data analysis capabilities, customer experience and customization options, EVO is the key to success for gym owners who want to streamline their operations and take their business to the next level. At Evo, we believe in simplifying complex processes and empowering gym owners to make informed decisions. Evo is technology with soul. Join the revolution today and experience the power of Evo yourself!
ABOUT ABC:
ABC Fitness (abcfitness.com) is the premier provider of software and related services for the fitness industry and has built a reputation for excellence in support for clubs and their members. ABC is the trusted provider to boost performance and create a total fitness experience for over 31 million members of clubs of all sizes whether a multi-location chain, franchise, or an independent gym.
Founded in 1981, ABC helps over 31,000 gyms and health clubs globally perform better and more profitably offering a comprehensive SaaS club management solution that enables club operators to achieve optimal performance. ABC Fitness is a Thoma Bravo portfolio company, a private equity firm focused on investing in software and technology companies (thomabravo.com).
#LI-REMOTE
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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What We Do
At ABC Fitness, we're passionate about fitness. We believe that everyone deserves the opportunity to be their best selves and live their best lives. Our technology solutions are designed to empower fitness businesses and individuals to achieve their goals, whether it's building a stronger community, streamlining operations, or providing personalized training experiences. We're committed to making fitness accessible and enjoyable for everyone.
We believe fitness is a lifestyle for people of every age, every shape, every color, and every gender.
From the inside out, we live our day-to-day life guided by our core values: One Team, Growth Mindset, and Best Life. These values shape our culture, the way we work, and how we interact with each other and our community. We believe in the power of teamwork, continuous learning, and fostering a supportive environment where everyone can thrive.
If you rock your sneakers with confidence and believe in the extraordinary, you’re in the right place.
As One Team, we collaborate and respect each other, fostering a sense of belonging and encouraging individual growth. With a Growth Mindset, we embrace challenges, strive for continuous improvement, and promote smart experiments. Through Best Life, we prioritize the well-being of our team and community, inspiring each other to be our best selves and live our best lives.
Why Work With Us
As One Team, we are committed to creating an inclusive and safe space and fostering an environment where every team member feels like they can bring their whole selves to work. We are dedicated to designing equitable experiences that inspire and activate our growth mindset, so everyone can learn and grow together.
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