Location: Mexico City (Hybrid)
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact on the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
As a Sr. Associate I, Systems and Process Management supporting the Systems and Process Integrations team, you will be responsible for optimizing systems and processes to enhance supply chain performance. You will ensure seamless financial, physical, and information flow across systems while adhering to compliance requirements. This role serves as a key liaison between intercompany stakeholders, procurement, Warehouse & Distribution, across supply chain and other functional systems.
The successful candidate will demonstrate strong leadership capabilities, project management experience, advanced analytical skills, and the ability to work effectively with global stakeholders in a dynamic and innovative environment.
In this role, a typical day will include:
- Drive operational excellence by managing inbound and outbound transactions ensuring they are processed and synchronized between the different systems.
- Ensure advanced support analyzing and solving process and technical issues identified as IDocs errors in collaboration with global cross-functional groups providing timely resolutions and minimizing impact on affiliate/market.
- Supporting inventory reconciliation by supplying and analyzing data to ensure SAP and WMS (Warehouse Management System) match in both value and volume. Identifying root cause for any differences and support implementing fixes or process improvements.
- Provide customer and operational excellence by actively supporting all product launches, extensions, etc.
- SME (Subject Matter Expert) for LATAM affiliates supporting business in the execution of system corrective actions to ensure deliveries to customers are processed timely.
- Monitor Key Performance Indicators (KPI) to measure system governance and error rate, while identifying improvement opportunities.
- Execution of direct procurement operations by placing orders to external suppliers, ensuring timely delivery, goods receipt and payment clearance.
- Drive continuous improvement initiatives focused on operational and system efficiency, as well as process optimization.
WHAT YOU’LL BRING TO ALCON:
- Bachelor’s degree in industrial engineering, Business Administration, Logistics, Operations Management, Engineering, or a related field.
- 3-5+ years of experience in Supply Chain Operations, Materials Management, Procurement, or any related field.
- Previous SAP experience.
- Advanced English proficiency (written and verbal).
- Excellent communication and stakeholder management capabilities.
- Strong analytical, organizational, and problem-solving skills.
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Alcon Careers
See your impact at alcon.com/careers
Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.
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If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.
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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.
Skills Required
- Bachelor’s degree in industrial engineering, business administration, logistics, operations management, engineering, or a related field
- 3–5+ years of experience in supply chain operations, materials management, procurement, or a related field
- Previous SAP experience
- Advanced English proficiency, written and verbal
- Excellent communication and stakeholder management capabilities
- Strong analytical, organizational, and problem-solving skills
Alcon Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Alcon and has not been reviewed or approved by Alcon.
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Retirement Support — Retirement benefits are framed as unusually strong, pairing a 401(k) match with an additional employer-funded retirement plan contribution. Stock purchase access and performance bonuses are also positioned as meaningful components of total rewards.
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Healthcare Strength — Health coverage is described as comprehensive across medical, dental, vision, life, disability, and mental health support. Distinctive vision-related perks, including free contact lenses in some cases, reinforce the perceived strength of the health-and-wellness offering.
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Leave & Time Off Breadth — Time-off offerings are characterized as robust, including paid holidays, PTO/vacation, paid sick time, and parental leave. Flexible time off for certain exempt roles and reported year-end shutdown periods further strengthen perceived coverage.
Alcon Insights
What We Do
Alcon helps people see brilliantly. As the global leader in eye care with a heritage spanning more than seven decades, we offer the broadest portfolio of products to enhance sight and improve people’s lives. Our Surgical and Vision Care products touch the lives of more than 260 million people in over 140 countries each year living with conditions like cataracts, glaucoma, retinal diseases and refractive errors. Our more than 20,000 associates are enhancing the quality of life through innovative products, partnerships with eye care professionals and programs that advance access to quality eye care.
