Sr. Associate, Process and Technology Optimization

Why Patients Need You
At Pfizer, our mission is to inspire a best-in-class culture of continuous improvement and project management that empowers colleagues and enables simple, effective processes. Whether you are managing projects or liaising with others, your contribution in this team will help in making our work easier and faster so that we can deliver breakthroughs that change patients' lives.
What You Will Achieve
You will oversee and manage operational aspects of ongoing improvement projects, acting as a liaison between the project teams and the line management. You will support our programs by managing the review of the status of the project, budget, schedules and preparing status reports. You will assess project issues and develop resolutions to meet productivity, quality and client satisfactions goals.
As a Senior Associate, your knowledge and skills will contribute towards the goals and objectives of the team. Your focus and ability to meet team targets will help in completing critical deliverables. Your innovative use of communication tools and techniques will facilitate in explaining difficult issues and establishing consensus between teams.
It is your hard work and dedication that will make Pfizer ready to achieve new milestones and help patients across the globe.
How You Will Achieve It

• Develop project plans to implement key initiatives and contribute to the completion of projects.
• Interface with partners on routine basis to drive customer centricity and fulfil terms of quality technical agreements and master supply agreements.
• Responsible for aligning and developing continuous improvement opportunities working with other sites in the network.
• Manage and perform routine data entry and data verification for these systems, as required.
• Take ownership, show commitment to getting things done and willingness to see problem resolution through to completion.
• Assists in preparation of new drug application submissions and any required registration batches.
• Assist preparation of printed and electronic materials, managing the logistics of multiple levels of application review and notifying relevant parties of the award decisions.
• Lead complex, cross-functional projects which includes defining and implementing the vision for the project and goals with input from the project sponsor and project team members.
• Provide end user and investigation support for issues related to MES.
• Be open to other points of view, cordial and willing to accept feedback.
• Manage meetings and communications for teams to drive efficient decision making.
• Manage own time to meet agreed targets, develops plans for activities on own projects.

ROLE SUMMARY

• The Sr. Associate, Process and Technology Optimization provides support to implement a variety of solutions for Worldwide Medical Operations, Information and Transparency in Worldwide Medical & Safety to optimize our ability to meet our global customers' needs with scalable and flexible platforms.
• Sr. Associate will manage assigned project in accordance to Pfizer standards and best practices.
• The Sr. Associate is responsible for implementing a variety of solutions, including, but not limited to, coordination of technology/ system implementation/ improvement projects, Website/SharePoint site content updates, ensuring links and functionality of pages are current and up-to-date, making layout changes, and performing analysis and metrics on existing platforms to gain and provide insights to enable efficiencies and effectives of Worldwide Medical functions.
• This role requires close collaboration with Business Process Owners, Digital, and our global stakeholders to leverage, identify, and develop efficient and sustainable innovative solutions to drive business goals.

ROLE RESPONSIBILITIES
Technology/business analysis and development:
Requires strong understanding of the principles of the discipline and applies these skills and departmental knowledge to achieve assigned work
Strategic Relationships:

• Begins to apply experimentation and use of new ideas
• Contributes to the completely of moderately complex projects across a work team
• Makes decisions to resolve moderately complex problems with short term impact within work team
• Works under general supervision using own judgment where needed
• Assist in delivery of innovative approaches and technology to improve overall effectiveness and efficiency of operations
• Gather business requirements and manage projects to implement and enhance technology, in partnership with Digital
• Help to partner with the business owners and global stakeholders to ensure that content on platforms/sites remain current, relevant, and accurate, and is presented to meet stakeholder needs
• Ensure, and enforce, high standards of quality, ensuring uniformity and consistency in layout/formatting, styles, fonts, and naming conventions
• Develop and maintain a streamlined process to manage the intake of change requests, processing, and output of requests for updates, content changes, link refreshes
• Assist in making changes, ensuring they are made in alignmentment with business and stakeholder requests, reviewed and approved, and executed timely, accurate, and complete
• Ensure applications meet business needs by leading User Acceptance Testing (UAT)
• Communicate, where applicable, to key stakeholders
• Support the development of training content, coordinating with consultants and functional area being supported as needed
• Collaborate with consultant/contractors and projects around systems development and maintenance as needed
• Collaborate and partner with Global Business Operations Analytics and Reporting Team
• Develop the analytics strategy in partnership with Analytics and Reporting counterpart
• Oversee Data quality management in partnership with Analytics and Reporting including: QC data, identify gaps, and data quality improvement
• Facilitate alignment across Worldwide Medical groups to foster best practice sharing, consistency, and quality in process design, implementation, and use of technology

QUALIFICATIONS

• Bachelor's degree (BA, BS) required with preference for a focus in Digital, Information Technology, Business or related field. Master's degree in relevant field preferred (MA, MS).
• Oral and written fluency in English. Fluency in other European languages is also desirable but not required.
• 5+ years of relevant project management experience with excellent oral and written communication skills
• Demonstrated ability to coordinate multiple projects with a clear sense of priorities and respect for deadlines
• Demonstrated effectiveness working in a multidisciplinary, matrix team situation, and proven ability to manage change and diversity.
• Strong analytical/ problem solving skills and ability to work with complex concepts/projects
• Strong collaboration, interpersonal and facilitation skills
• Ability to communicate and negotiate with individuals and groups at multiple levels across the organization
• Ability to work independently (with limited supervision) and use own judgment to resolve moderately complex issues.
• Knowledge of IT systems/software for database maintenance, and document management.
• Qualification in Project Management or equivalent
• Continuous improvement expertise
• Demonstrated business acumen and solid understanding of the business processes of Worldwide Medical
• Change/Project Management
• SharePoint Knowledge/Experience (Edit/Content)
• Adobe Analytics/Web Analytics
• Data Analytics
• Drupal Website Content Management
• Understanding business requirements and data
• Understanding of SDLC (Software Development Life Cycle)
• Solutioning and Problem solving
• Business analysis and technical acumen
• Experience working with validated systems

Work Location Assignment: Remote
Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Flexibility
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let's start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms - allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
Disability Inclusion
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!
Pursuant to Article 24(6) of the Act of June 24, 2024 on the protection of whistleblowers, Pfizer Polska Sp. z o.o. and Pfizer Trading Polska Sp. z o.o. declare that they have adopted a joint internal reporting procedure, which, in accordance with the provisions of the aforementioned Act, is also available to persons applying for employment on the basis of an employment relationship or other legal relationship constituting the basis for providing work or services or performing functions. The content of the procedure is made available upon request sent to the contact person or to the email address [email protected].
Continuous Imprv and Proj Mgmt
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