Sr. Associate, Integrations & Solutions Partnerships

About Grubhub

At Grubhub, we champion restaurants from coast to coast. Restaurants sit at the heart of communities. It’s our mission to strengthen their roots, deepen their connections, and increase the positive impact they have on people and society.  

Grubhub, part of Wonder, delivers the best local, authentic cuisine right to diners’ doors—and new customers and billions in revenue to local businesses. Featuring over 375,000 merchants in over 4,000 cities nationwide, our innovative technology, user-friendly platforms, and streamlined delivery capabilities have made us an industry leader in the world of online food ordering.    

Since we opened our doors in 2004, Grubhub has been opening doors all across the country. Bakery doors in Hyde Park, jibarito joint doors in Queens, and doors of opportunity all across the country. Join our team and help us open more. 

About The Opportunity

Grubhub is looking for an Associate of Integration Partnerships. In this role, you will build relationships with our Integrated POS & Middleware providers and collaborate cross-functionally with stakeholders in product, engineering, operations, sales, and account management to drive partner strategy forward.

As a Sr. Associate, you will be responsible for identifying opportunities to optimize and grow the partnership with your assigned partners, interpret technical requirements, and work with teams across the organization to achieve success. You will manage relationships with partners, navigating a variety of business and technical initiatives and ensuring partner health and stability on our platform. 

We are looking for someone who is detail-oriented and has a drive for building relationships with external facing clients. This role will report to a Manager, Integration Partnerships in the Merchant Network organization. 

The Impact You Will Make

• Client Relations - You’ll manage all aspects of the relationship with new and existing partners as assigned. This includes but is not limited to establishing recurring meetings based on partner level, engaging with partners on new integration offerings, facilitating lead sharing, reporting on health score, etc.

• Project Management - You’ll be working with external partners as well as internal stakeholders to help troubleshoot and improve partnership health. Responsibilities include circulating partner requests with management and the appropriate teams, communicating product enhancements and generating buy-in with partners, and promoting a solutions-oriented approach to any related needs that may arise.

• Analyze - You’ll take a proactive approach to pulling and reviewing necessary data, working with relevant teams to develop plans to improve and maintain partner health.

• Influence - This is a highly cross-functional role. You’ll be expected to work with your Manager to build trust across multiple teams within Grubhub to advocate for your partners’ projects and initiatives.

• Technical Aptitude - You will be partnering with integration partners to help them grow their business through the Grubhub Marketplace. You will have support from product and engineering along the way, but being able to lead technical troubleshooting and planning calls with partners will be a part of this role.

What You Bring to the Table

• Bachelors preferred of Highschool diploma/equivalent

• Outstanding, positive attitude

• 1-2 years experience in working with strategic accounts in a  project management or account management capacity

• Demonstrated track record of exceeding goals

• Proven ability to thrive in a rapidly changing environment

• Excellent communication skills. Good listener, capable of understanding issues and translating them into an appropriate solution

• Proven ability to work across many departments to solve problems and achieve results

As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role.

Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you.

#LI-Hybrid

Illinois: $86,500

Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

Benefits

We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.  

A Final Note

At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know.

We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.