Sr. Associate HR Shared Services

Posted 10 Hours Ago
Be an Early Applicant
Sofia-grad
Junior
Artificial Intelligence • Analytics
The Role
The Sr. Associate HR Shared Services is responsible for responding to employee inquiries, maintaining employee files, and collaborating with HR teams to support various HR functions. This role requires excellent communication skills and a strong focus on confidentiality and customer service in a dynamic environment.
Summary Generated by Built In

Company Description

Sutherland is seeking a reliable and organized person to join us as Human Resource Specialist. We are a group of energetic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Job Description

Sutherland is seeking a detail-oriented and reliable person to join us as a Sr Assoc - HRSS Generalist. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Duties and Responsibilities:

  • Professionally and accurately respond to written and oral queries from Employees / Ex-Employees regarding queries, concerns and requests pertaining to changes in their life-cycle and / or post separation
  • Interface with HRBPs, HRIS, Compensation, Benefits and Payroll personnel to assist in the administration and support of employee queries and requests
  • Responsible for the employee file maintenance
  • Maintain high degree of confidentiality
  • Execute other lawful tasks assigned by the management

Qualifications

  • Requires a college degree or 1-4 years of Human Resource experiencе
  • Requires knowledge on various areas of human resources including benefits, employment, pay-related practices / processes and compensation
  • Excellent communication and customer service skills
  • Ability to work with a diverse group of employees
  • Strong knowledge of Microsoft Office tools
  • Demonstrate еmployee experience оrientation
  • Strong verbal and written communication skills able to communicate in a clear, constructive and professional manner
  • Ability to be pro-active in developing trust and professional rapport with employees and team members
  • We will consider as advantage the previous experience with: Aladin and SuccessFactors


Additional Information

  • Opportunity to work in a hybrid model after the training 
  • Additional health and life insurance coverage
  • Generous annual leave, including wellness days
  • Food vouchers and various discounts
  • Transportation / Utilities allowan
  • Competitive salary and clear career progression
  • World-class on-the-job training
  • Work in a cozy office 
The Company
HQ: Pittsford (Rochester), NY
39,547 Employees
On-site Workplace
Year Founded: 1986

What We Do

We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences!

Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.

For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.

We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.

We call it One Sutherland. #MakeDigitalHuman

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