The Role
The Sr Associate Demo Services Engineer at Coupa will architect intelligent agents, manage API integrations, perform rapid prototyping, and collaborate with Solution Advisors to address customer needs using AI technologies.
Summary Generated by Built In
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
What You’ll Do
- Agent Design & Build:
- Architect and develop intelligent agents using Coupa Agent Studio to automate complex workflows.
- Utilize Coupa Compose to build solution proof-of-concepts using Coupa AI technologies.
- Apply prompt engineering and LLM orchestration logic to ensure agents are accurate, context-aware and performant.
- Systems Integration & API Management:
- Build and connect prototypes via MCP, A2A, BYOA to diverse systems and data sources including ERPs (SAP, Oracle, Servicenow, Netsuite…), middleware systems, and third-party data providers.
- Develop and maintain middleware/scripts to facilitate seamless data exchange via APIs and JSON/XML formats.
- Ensure bi-directional data integrity between the AI agents and the 3rd party environments.
- Solution Advisor/Presales Collaboration:
- Partner with Solution Advisors to translate "customer pain points" into technical requirements for rapid prototyping.
- Participate in discovery sessions to provide technical feasibility assessments for custom AI solutions
- Application Development and Prompt Engineering
- Proficiency in Modern Languages: Hands-on experience with Python and JavaScript
- Participate in dry-run and demonstration walk-thru reviewing your AI Ag
- Additional Responsibilities
- Rapid Prototyping: Ability to move from concept to functional demo in 3–5 business days while handling multiple concurrent opportunities at various stages.
- Systems Integration & APIs
- API Knowledge: experience consuming and designing RESTful APIs; proficiency with tools like Postman or Insomnia.
- AI & Agent Architecture:
- LLM Knowledge: Understanding of LLM fundamentals (Tokenization, RAG - Retrieval Augmented Generation, and Context Windows).
- Agentic Frameworks: Knowledge of how to build autonomous loops, tool-calling, and multi-agent orchestration
- Security & Compliance
- Auth Standards: Implementation experience with OAuth 2.0, SAML, and API Key management.
- Data Privacy: Familiarity with SOC2, GDPR, and "Secure by Design" principles
What You Will Bring to Coupa
- Bachelor’s degree in Computer Science or Business Administration (or related)
- 4+ years of progressive experience in Software Engineering, with a focus on enterprise applications and application modernization, preferably within the technology or SAAS
- Full Stack Proficiency: Strong hands-on experience across the full application stack (front-end, back-end, database, infrastructure). Strong proficiency in one or more modern technology languages
- Spend Management industry experience
- Hands-on experience using AI related technologies
- Excellent written and verbal communication, organizational, and interpersonal skills
- Proven ability to manage multiple development projects concurrently
- Strong problem-solving skills
- Reliable, adaptable, and comfortable working in fast-paced, deadline-driven environments
- Strong relationship-building, influencing, and teamwork skills
- Experience with the Coupa platform, specifically the App Marketplace or Coupa App Studio
- Knowledge of using Coupa Compose, Agent Studio, Navi is an asset
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Skills Required
- Bachelor's degree in Computer Science or Business Administration
- 4+ years of experience in Software Engineering
- Experience with AI related technologies
- Strong hands-on experience in Python and JavaScript
- Experience with the Coupa platform
What the Team is Saying
Aditya Maheshwari
Sr. Software Engineer, Cloud
Alex Moon
Operations Analyst, Order Management
Jose Miguel Jimenez
Procurement
Jessica Fonseca
Technical Support Specialist
Daniela Aristizábal
Associate Planning & Operations Analyst
Coupa Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, and mental‑health resources from day one. Plan breadth and wellness support are consistently emphasized.
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Leave & Time Off Breadth — Time off includes flexible or unlimited PTO, paid parental leave, floating holidays, and dedicated volunteer time. Remote‑friendly practices are noted to support taking time away.
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Parental & Family Support — Family‑building and caregiving supports include fertility benefits, generous parental leave, and resources for adoption and elder care. Return‑to‑work assistance and an onsite Mother’s Room are highlighted.
Coupa Insights
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The Company
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Coupa Offices
Remote Workspace
Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
Typical time on-site:
HR
Ann Arbor
Bangalore office
Bogotá, CO
Boston, MA
Chicago, IL
Dubai, Dubai 48800
Hyderabad office
São Paulo, BR
Shivaji Nagar, IN
Singapore, SG
Tokyo Office
Uppsala, SE
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