アフターサービス調整担当(空調機器)Sr Assoc, Customer Svc

Reposted 3 Days Ago
Be an Early Applicant
Hiring Remotely in Japan
Remote
Senior level
Security
The Role
The role involves customer interactions, troubleshooting air conditioning equipment issues, and coordinating with service engineers and technical staff.
Summary Generated by Built In
Role Responsibilities:
・協力会社および顧客との折衝・調整業務
・空調機器トラブル発生時の状況整理および一次対応
・空調機器の仕様・スペックに関する説明
・技術担当者(サービスエンジニア等)との確認・調整
✅ Must have(必須要件)

・空調機器に関する実務経験(目安10年以上)  ※業務用/家庭用いずれの経験でも可 ・顧客対応の実務経験  ※現場でお客様に直接対応されていた方も歓迎

✅ Nice to have(歓迎要件)

・カスタマーサービス、アフターサービスの経験 ・協力会社や技術部門との調整業務経験

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Skills Required

  • 10 years of practical experience related to air conditioning equipment
  • Experience in customer service

Carrier Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Carrier and has not been reviewed or approved by Carrier.

  • Leave & Time Off Breadth Paid time off is described as generous with the option to purchase additional days, and policies scale with tenure. This breadth helps offset base-pay concerns for some roles.
  • Parental & Family Support Paid parental leave covers birth, adoption, and bonding with structured programs for primary caregivers. Coverage spans various family situations, enhancing overall support.
  • Retirement Support Retirement offerings include a 401(k) with a Lifetime Income Strategy focused on converting savings to income. This structure emphasizes long-term financial planning.

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The Company
Palm Beach, FL
15,324 Employees
Year Founded: 1915

What We Do

As the leading global provider of healthy, safe and sustainable building and cold chain solutions, Carrier Global Corporation is committed to making the world safer, sustainable and more comfortable for generations to come. From the beginning, we’ve led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit www.Corporate.Carrier.com.

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