Who is Trace3?
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.
Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!
Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.
Ready to discover the possibilities that live in technology?
Come Join Us!
Street-Smart - Thriving in Dynamic Times
We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.
Juice - The “Stuff” it takes to be a Needle Mover
We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.
Teamwork - Humble, Hungry and Smart
We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.
Role Summary
Trace3 is seeking a senior observability leader to serve as technical lead for our Dynatrace practice. This individual will guide delivery quality across the practice, mentor recently certified consultants, and lead customer-facing observability strategy engagements. The role is positioned to grow into leadership of the broader Observability Services group.
Required Qualifications
Dynatrace Technical Leadership
- 3+ years of recent, hands-on Dynatrace experience in production enterprise environments.
- Current working knowledge of the Dynatrace SaaS (3rd generation) platform, including Grail, Dynatrace Query Language (DQL), OpenPipeline, Workflows, AppEngine, Notebooks, and Davis AI.
- Experience guiding customers through migration from Dynatrace Managed capabilities to the current SaaS platform.
- Proven ability to set technical standards, review delivery work, and develop junior consultants into independent practitioners.
Dynatrace Professional certification is preferred but not required
Observability Strategy and Advisory
- 10+ years of experience across the observability landscape, spanning APM, infrastructure monitoring, log analytics, digital experience monitoring, and AIOps, with exposure to multiple vendor platforms and open standards such as OpenTelemetry.
- Demonstrated success delivering strategy engagements, including observability maturity assessments, current state analysis, target state roadmaps, and vendor-neutral product selection.
- Track record of producing executive-quality deliverables such as assessment reports, architecture recommendations, and strategic roadmaps.
- Comfort presenting findings and recommendations to senior technical and business stakeholders.
Leadership
- Experience leading or mentoring delivery teams in a consulting or professional services environment.
- Ability to shape practice direction, including service offerings, delivery methodology, and team capability development.
- Strong client presence, sound judgment, and the credibility to serve as a trusted advisor to customer leadership.
The Perks
- Comprehensive medical, dental and vision plans for you and your dependents
- 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
- Competitive Compensation
- Training and development programs
- Major offices stocked with snacks and beverages
- Collaborative and cool culture
- Work-life balance and generous paid time off
Our Commitment
At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.
We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.
As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.
Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.
If you require a reasonable accommodation to complete the application process or participate in an interview, please email [email protected].
***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.
Skills Required
- 3+ years of recent hands-on Dynatrace experience in production enterprise environments
- Working knowledge of Dynatrace SaaS, including Grail, DQL, OpenPipeline, Workflows, AppEngine, Notebooks, and Davis AI
- Experience migrating customers from Dynatrace Managed to the current SaaS platform
- Experience setting technical standards, reviewing delivery work, and developing junior consultants
- 10+ years of experience across observability, including APM, infrastructure monitoring, log analytics, digital experience monitoring, and AIOps
- Exposure to multiple observability vendor platforms and open standards such as OpenTelemetry
- Experience delivering observability strategy engagements, maturity assessments, current-state analyses, target-state roadmaps, and vendor-neutral product selections
- Track record producing executive-quality assessment reports, architecture recommendations, and strategic roadmaps
- Ability to present findings and recommendations to senior technical and business stakeholders
- Experience leading or mentoring delivery teams in consulting or professional services
- Ability to shape service offerings, delivery methodology, and team capability development
- Strong client presence, sound judgment, and trusted-advisor credibility
- Dynatrace Professional certification
Trace3 Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Trace3 and has not been reviewed or approved by Trace3.
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Leave & Time Off Breadth — PTO is offered as flexible or unlimited for many salaried roles, with company language emphasizing generous time off and work-life balance. Remote-work programs and flexible schedules reinforce practical access to time away.
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Healthcare Strength — Core coverage includes medical, dental, vision, HSA, life insurance, and long‑term disability, with multiple plan options in some locations. Mental‑health benefits and first‑of‑month eligibility contribute to a comprehensive offering.
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Strong & Reliable Incentives — Revenue and presales roles feature competitive base pay with meaningful on‑target earnings potential, and performance bonuses are part of the total rewards mix. This structure can deliver strong outcomes for high performers.
Trace3 Insights
What We Do
Trace3, a pioneer in business transformation solutions, empowers organizations to lead their market space by keeping pace with the rapid changes in IT innovations ensuring relevance to specific business initiatives required to maximize revenue generation by leveraging the latest Silicon Valley, cloud, big data and datacenter technologies maximizing organizational health. We have a unique ability to deliver optimal solutions combined with our talented team and over 10 years of documented best practices that unify people, process and technology. Over 2,000 globally recognized companies trust in Trace3 to stay relevant and innovative in today’s highly competitive market.
