Sr. Applications Support Engineer(Drill Bits)

Posted Yesterday
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Houston, TX, USA
In-Office
Senior level
Energy
The Role
Provide technical applications support for drill bits: perform run analyses, optimize bit selection, approve repairs, support field operations and new product development, and communicate findings to sales, operations, and customers.
Summary Generated by Built In
Job Description

Do you want to help customers drill faster, safer, and more efficiently?

Are you looking for a role where you can combine technical expertise with customer‑facing impact?

Partner with the best

As a Application Engineer General, you will support the North America Land Drill Bits organization by delivering technical insights, applications analysis, and product recommendations that drive performance and revenue. You will collaborate closely with Sales, Operations, and Technology teams to optimize bit selection, support field execution, and contribute to new product development. You will also provide repair approvals and technical support to ensure service quality and customer satisfaction.

As a Application Engineer General, you will be responsible for:

Partnering with field operations and sales to deliver technical value and performance insights to customers

Providing post‑sales technical support, including performance reviews, run analysis, and customer troubleshooting

Conducting detailed applications analysis to optimize bit selection and drilling performance

Approving drill bit repairs and ensuring compliance with technical standards

Collaborating with Technology teams to support new product development, testing, and launch activities

Documenting and communicating technical findings to internal stakeholders and customers

Supporting field operations with technical recommendations and best practices

Promoting strong customer relationships through professional communication and service quality

Fuel your passion

To be successful in this role you will:

Have a bachelor’s degree in engineering from an accredited university or college

 

Bring 10+ years experience in oil and gas industry

 

Have 5+ years of experience in drill bits

Demonstrate strong communication, interpersonal, and leadership skills

 

Be able to show the ability to analyze and resolve technical problems in fast‑paced environments

 

Have experience leading programs or projects with cross‑functional teams

 

Be able to document, plan, and execute technical programs effectively

 

Bring strong customer focus and the ability to influence stakeholders

Work in a way that works for you

We recognize that everyone is different and that the way people want to work varies. In this role, we can offer the following working pattern:

• Monday – Friday, 8 AM to 5 PM (with field or customer visits as required)

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs

• Additional elected or voluntary benefits

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.



The Baker Hughes internal title for this role is: Services Advisor - Applications Engineering

Skills Required

  • Bachelor's degree in engineering
  • 10+ years experience in the oil and gas industry
  • 5+ years of experience with drill bits
  • Strong communication, interpersonal, and leadership skills
  • Ability to analyze and resolve technical problems in fast-paced environments
  • Experience leading programs or projects with cross-functional teams
  • Ability to document, plan, and execute technical programs effectively
  • Strong customer focus and ability to influence stakeholders

Baker Hughes Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Baker Hughes and has not been reviewed or approved by Baker Hughes.

  • Retirement Support Feedback suggests retirement contributions combine automatic employer funding with a dollar‑for‑dollar match, with immediate vesting on the match. This structure can meaningfully increase savings for employees who participate consistently.
  • Equity Value & Accessibility Feedback suggests a discounted employee stock purchase program with regular purchase periods and no brokerage fees provides accessible ownership upside. Program parameters are clearly laid out through the benefits hub and plan materials.
  • Leave & Time Off Breadth Feedback suggests exempt staff have flexible, manager‑approved time off while non‑exempt employees accrue vacation and receive paid personal time. Company‑paid holidays and paid parental leave further broaden time‑away options.

Baker Hughes Insights

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The Company
HQ: Houston, TX
60,620 Employees

What We Do

Get new oilfield tools and chemicals delivered directly to your door from Baker Hughes. Frac plugs, packers, setting tools, drill bits and much more.

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