Sr. Application Engineer

Job Description

Job Summary

Guide sales representatives by providing technical support to help sell company products. Serve as a conduit between the field and Design Engineering & Project Management Teams. This support includes providing technical information on company products and the application of these products, assistance with custom product features and pricing, ancillary product selection and pricing, and quotation of 3rd party equipment related to company products. Mentor and guide other team members.

Responsibilities:

• Develop clear, concise, and technically sound tailored solutions for customer review and acceptance based on customer requirements and/or RFP's, ensuring proper scope and required technical specifications are met.
• Apply Quote Configurator tool to provide comprehensive quote support.
• Review custom equipment orders and provide technical instruction throughout the order workflow.
• Provide applications sales support. May provide formal presentations to sales representatives and end users during factory visits and customer events, as requested.
• Assist with post sale technical support.
• Assist in providing product support to Offering Managers.
• Other duties as assigned.

Requirements:

• BS degree in Engineering discipline applicable to work responsibilities (Electrical Preferred) or equivalent work experience.
• 5+ years of work experience.
• 4+ years commercial or relevant industrial experience.
• 3+ years of experience in technical scope review and formal proposal development.

Special Skills:

• Excellent communication skills, both written and verbal
• Ability to work and multi-task in a fast-paced environment
• Must be proficient and fluent in English including technical terminology.
• Understanding of commercial infrastructure design objectives, performance factors, and physical requirements.
• Ability to read and interpret schematics and one-line diagrams
• Excellent problem-solving skills.

Travel Requirements

• % of Travel: 5% or less

The successful candidate will reflect and embrace Vertiv's Values and Behaviors:

OUR VALUES

• Acting Like an Owner
• Assuming Positive intent in all employee interactions
• Being passionate about your work
• Challenging yourself in personal development
• Being tireless in exceeding customer expectations
• Assisting others to be successful as a team
• Owning our own mistakes quickly
• Talking with people and NOT about them
• Creating a culture where people can be their best

OUR BEHAVIORS

• Be self-aware and learn
• Embrace the customer experience
• Think and act broadly
• Drive change and innovation
• Leverage diversity for organization effectiveness
• Foster collaborative relationships
• Take intelligent risks

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.