Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job DescriptionGenerate schedules for complex venues such as Table Games and large-scale Hospitality departments. Analyze variances and develop optimization tools for Boyd Gaming labor standards. Train junior analysts and support operational decision-making using Virtual Roster data.
• Analyze business needs to determine proper staffing levels and create the most efficient schedule; prepare and post all departmental schedules on a weekly basis.
• Recommend staffing policies and procedures to ensure consistency and overall standardized practices.
• Prepare forecasts and work schedules for various departments ensuring adequate staffing for excellent customer service.
• Analyze departmental KPIs and develop, prepare, and present data-driven shift bid proposals for leadership review.
• Maintain accurate and timely records of staffing levels in order to schedule per business needs and increase overall productivity.
• Provide input to staffing planning goals based on knowledge of departmental capacity and potential.
• Approval or rejection of ongoing requests for shift changes, change in days off and requested time off in comparison to staffing needs.
• Communicate effectively with employees and all levels of management.
• Work closely with Human Resources and Payroll to ensure all scheduling practices comply with labor laws and company policies.
• Perform all functions with the highest level of integrity.
• All duties are to be performed in accordance with departmental and company policies, practices, and procedures.
• Perform all other job-related duties as requested
• Trains Workforce Planning Analyst on job duties.
• Coaches team members to enhance job performance and can create and implement action plans if needed
• Assists with any Virtual Roster launch, configurations, and ongoing responsibilities with projects.
• Responsible for maintaining and updating Virtual Roster in all aspects.
Assumes the responsibilities of the Manager in their absence.
• 4 - 7+ years industry/analytical/operational experience
• Knowledge of overall principles of operations and staffing requirements
• Strong problem solving, analytical skills.
• Use computer systems and projection technology to create, communicate and present information as well as review data, research alternatives, document information, prepare action and implement results.
• Must have intermediate level skills with Microsoft Excel/Word/Outlook and basic office equipment.
• Ability to understand change management.
• Working knowledge of state specific laws and requirements.
• Good written and verbal communication skills and demonstrate ability to resolve all situations in a professional manner.
• Excellent customer service skills. Have interpersonal skills to deal effectively with all business contacts.
• Have initiative, strive for continuous improvement.
• Strong team player that has a direct approach and is solution oriented.
• Professional appearance and demeanor.
PREFERRED:
• Previous knowledge and experience with Virtual Roster or any scheduling software system.
• Experience with Workday or any related payroll timekeeping systems
• Experience working with Collective Bargaining Agreements (Union)
• Previous experience working in a casino resort with understanding and knowledge of operational systems
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Skills Required
- 4–7+ years of industry, analytical, or operational experience
- Knowledge of operations principles and staffing requirements
- Strong problem-solving and analytical skills
- Ability to use computer systems and projection technology to create, communicate, and present information; review data; research alternatives; document information; and implement results
- Intermediate Microsoft Excel, Word, and Outlook skills
- Ability to understand change management
- Working knowledge of state-specific laws and requirements
- Strong written and verbal communication skills
- Ability to resolve situations professionally
- Excellent customer service and interpersonal skills
- Initiative and commitment to continuous improvement
- Strong teamwork and solution-oriented approach
- Professional appearance and demeanor
- Experience with Virtual Roster or other scheduling software
- Experience with Workday or related payroll timekeeping systems
- Experience working with collective bargaining agreements or unions
- Casino resort experience and knowledge of operational systems
Boyd Gaming Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Boyd Gaming Corporation and has not been reviewed or approved by Boyd Gaming Corporation.
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Leave & Time Off Breadth — Paid time off plus a dedicated Volunteer PTO program and paid holidays/vacation provide multiple avenues for time away and community engagement.
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Flexible Benefits — Multiple medical plan tiers (e.g., Bronze/Bronze Plus/Silver/Gold/PPO), dental/vision, HSAs/FSAs, and voluntary protections offer meaningful choice, with core options available to team members averaging 30+ hours and tailored offerings for some part‑time roles.
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Career-Linked Recognition & Rewards — Tuition reimbursement, student‑loan repayment, and scholarships create clear education pathways tied to employment, adding long‑term value for those who meet tenure requirements.
Boyd Gaming Corporation Insights
What We Do
Boyd Gaming Corporation is one of the nation’s leading casino entertainment companies, but we’re so much more than that! We're a billion-dollar, publicly-traded company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry. From our beginnings in the 1970s, we made a commitment to our guests, employees, and communities to create a culture and an operating style built around that of a family-owned business. Even as a public company operating in a highly competitive industry, the Boyd Style of hospitality continues to define us. We currently own and operate 28 gaming properties in ten states: Aliante, Cannery, Eastside Cannery, Gold Coast, The Orleans, Sam’s Town, Suncoast, California, Fremont and Main Street Station in Las Vegas; Jokers Wild in Henderson, NV; Blue Chip in Michigan City, IN and Belterra Casino Resort in Florence, IN; Par-A-Dice in East Peoria, IL; Diamond Jo Dubuque in Dubuque, IA and Diamond Jo Casino in Northwood, IA; Belterra Park in Cincinnati, OH; Kansas Star in Mulvane, KS; Ameristar Kansas City in Kansas City, MO and Ameristar St. Charles in St. Charles, MO; Valley Forge in King of Prussia, PA; Sam’s Town in Tunica, MS and IP Biloxi in Biloxi, MS; Amelia Belle in Amelia, LA, Treasure Chest in Kenner, LA, Delta Downs in Vinton, LA, Evangeline Downs in Opelousas, LA, and Sam’s Town in Shreveport, LA. Each is distinguished not only by the quality of its amenities but also by the exceptional customer service our guests have come to expect from a Boyd Gaming property.
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