CarMax, the way your career should be!
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
About this job
At CarMax, creating an exceptional Talent experience is a top priority. The Senior Analyst, Talent enables this experience through effective Talent technology, accurate and accessible data, actionable insights, and continuous process improvements.
What you will do – Essential responsibilities
- Leverages strong business knowledge and partnerships, analyzes quantitative and qualitative data, interprets insights, and provides recommendations to HR and business leaders within the organization to address current and future business needs.
- Evaluates Talent data, technology, and process issues, applying business and technical knowledge to identify root causes and develop effective, scalable solutions.
- Audits talent data (Learning, Assess My Team, Talent Review, Applicant pipeline health, Applicant conversion, etc), processes, and reports; partner with Talent Management and Talent Acquisition teams to identify gaps, improve data quality, and recommend process or reporting improvements.
- Provides Talent Management technology support and system administration, including Workday Learning, Talent Cycle, Development Programs, third-party integrations, and system configuration; manage break-fix issues and enhancements, identify root causes and solutions, support testing, and evaluate Workday release functionality and change impacts.
- Serves as a point of contact and subject matter expert to internal WorkDay and Talent business partners. This includes supporting training on existing and new functionality, policies, and/or guidelines, and presenting value-added recommendations to business partners on any changes or issues that occur.
- Serves as an internal consultant and subject matter expert for Talent data, metrics, and reporting, translating data into insights that support decision-making and recommending improvements to reporting, processes and Talent strategies.
- Supports Talent processes, projects, and metrics as needed.
Qualifications
- 3+ years relevant experience in technical system support, metrics, reporting, and analytics required; Workday experience preferred
- Advanced proficiency with Microsoft Office Word, Powerpoint, Excel, Excel pivot tables and Excel macros required; Power BI and Power Apps preferred
- Strong analytical, problem-solving, and process improvement skills with the ability to identify root causes and implement solutions
- Demonstrated ability to independently prioritize, manage multiple responsibilities, and drive results with minimal oversight
- Strong relationship-building and collaboration skills, with the ability to understand stakeholder needs and partner across HR, Talent, and business teams
- Excellent written, verbal, and presentation skills, including the ability to translate complex technical or data-driven information into clear, actionable insights
- 1+ years project management experience preferred
Work Location and Arrangement: This role will be based out of the Richmond, VA Home Office and have a Hybrid work arrangement.
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The annual salary for this position is:
$81,600.00 - $122,400.00May be eligible for bonus and equity.
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
- To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
- For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Skills Required
- 3+ years of relevant experience in technical system support, metrics, reporting, and analytics
- Advanced proficiency with Microsoft Office Word, PowerPoint, Excel, Excel PivotTables, and Excel macros
- Strong analytical, problem-solving, and process improvement skills
- Ability to identify root causes and implement solutions
- Ability to independently prioritize, manage multiple responsibilities, and drive results with minimal oversight
- Strong relationship-building and collaboration skills across HR, Talent, and business teams
- Excellent written, verbal, and presentation skills
- Ability to translate complex technical or data-driven information into clear, actionable insights
- Current authorization to work full-time in the United States
- Workday experience
- Power BI and Power Apps experience
- 1+ years of project management experience
CarMax Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CarMax and has not been reviewed or approved by CarMax.
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Retirement Support — Retirement benefits appear robust, including a 401(k) with dollar-for-dollar matching up to the first 6% of base salary and immediate vesting. Stock purchase programs with a discount or match are positioned as an additional long-term wealth-building option.
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Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, disability, and life insurance, with access beginning relatively early for eligible associates. Mental health resources and wellbeing programs are also present as part of the health offering.
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Leave & Time Off Breadth — Time-off offerings are described as broad, including vacation, holidays, sick time, and paid leave related to new child placement or birth/adoption in addition to family medical leave options. The structure varies by role and tenure, but the overall menu is sizable.
CarMax Insights
What We Do
CarMax revolutionized the auto industry by delivering the honest, transparent and high-integrity car buying experience customers want and deserve. This disruptive thinking has helped us become the nation’s largest retailer of used cars with more than 200 stores nationwide. And thanks to our amazing team of nearly 25,000 associates, we have been recognized as one of the FORTUNE 100 Best Companies to Work For® - 16 years in a row! Committed to hiring people with strong values of integrity, transparency and respect, we offer unmatched training and support for associate career growth, and have been recognized as one of Training Magazine’s "Training Top 125" companies in America. We are also proud to be a best place to work for Veterans, and the #2 Best Workplace for Retail.
