Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
Location: Cincinnati, OH
Hybrid Schedule: 3 days in office / 2 days at home weekly
Job Summary
We are seeking a Senior Analyst within our Insights team. As Sr. Analyst, you will act as support to a Customer Strategy Lead, supporting them as they act as a customer’s key point of contact within the team. You will play a key role in managing the timing and execution of third-party market research projects and evaluating customer ad performance.
In addition, you are comfortable translating results provided by a third-party vendor into concise PowerPoint slides. Attention to detail and the ability to independently investigate data discrepancies are important to the role. Leveraging your strong relationship building and analytical abilities, you will collaborate within the team to optimize the analysis process and help pinpoint areas of improvement and efficiency.
This role reports into the Senior Customer Strategy Lead and collaborates with fellow analysts on the team. Preference will be given to candidates with previous experience in market research to evaluate ad performance or working within a digital healthcare marketing/media company using data to gauge marketing program performance.
What You’ll Do
- Functional Area Management: This position is directly responsible for the planning, execution, and delivery of program performance results to internal teams. This includes metrics like brand lift and ROI.
- Familiarity with statistics: While direct calculation and use of statistical methods and advanced analytics techniques is not required, the ability to interpret them to identify concerns around statistical significance, patterns, trends, and correlations is key.
- Collaborate with internal teams (Data & Analytics, Operations, Sales): Work closely with cross-functional teams to understand brand needs and be able to investigate varying inputs into performance and contract details.
- Present findings internally: Communicate complex analytical findings in a clear and concise manner to internal teams, establishing trust and confidence in yourself and the team.
What We Need
- Proven experience (5-7+ years) in a similar role, preferably in a role allowing ownership of research projects and calendars.
- Candidates with 2.5+ years of healthcare / life sciences industry experience will be considered in lieu of minimum years of experience requirements.
- Proficient in using Excel, PowerPoint, and data visualization tools (e.g., Tableau, Power BI).
Desired Qualifications
- Bachelor's degree in a related field
- Analytical skills: Strong analytical mindset with strong working knowledge of statistical analysis.
- Communication skills: Excellent written and verbal communication skills to effectively convey complex analytical concepts and details to both technical and non-technical stakeholders. Experience in creating compelling data visualizations is a plus.
- Collaboration and teamwork: Proven ability to work collaboratively in a cross-functional team environment, including a Sales team.
- Problem-solving orientation: Strong problem-solving skills with the ability to think critically, identify patterns, and propose innovative solutions.
- Attention to detail: Strong attention to detail and commitment to delivering high-quality, accurate, and reliable analytical work products.
- Continuous learning mindset: Eagerness to stay updated on the latest advancements in analytics, data science, and pharmaceutical industry trends through self-learning and participating in relevant training programs.
- Critical thinking: Experience thinking through the best approach to solving issues at hand.
What You'll Need to Succeed
- Self-motivation, strong ambition, and interest in directly impacting business results.
- Resourcefulness, multi-tasking skills and creative problem-solving skills.
- Resiliency and ability to overcome challenges, sound business judgment.
- Passion for relationship building and building trusted partnerships.
About PatientPoint:
PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com.
Latest News & Innovations:
- Named A Best Place to Work! Read More
- Mike Walsh, COO answers "What Makes a Great Leader". Read More
- Recognized on Vault’s Top Internship List. Read More
What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V
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What We Do
At PatientPoint, we're transforming every doctor-patient interaction with cutting-edge, technology-driven solutions designed to improve health outcomes and quality of life. By delivering impactful, digital, in-office patient education at no cost to physicians across the country, we empower healthcare professionals to connect more meaningfully with their patients. Through partnerships with trusted healthcare brands like Pfizer, P&G, Sanofi, Merck, NatureMade, and Bristol Myers Squibb, we’re making a real difference. Our mission to empower better health guides everything we do, reaching over 750 million patient visits each year and driving healthier, longer lives for patients everywhere. From the top down, we operate within a culture of collaboration and open-minded thinking. We are in it to win it as a team working together, not competing with each other. Your thoughts and ideas are equally valued by leadership and your colleagues. Our employees embody our company values: they’re trustworthy, driven, innovative and welcoming of diversity. You’ll enjoy being part of our group. We’re always learning, and we encourage entrepreneurial thinking. We challenge the status quo and are open to new ideas from every corner of the organization. You can help make a difference in the healthcare industry by discovering groundbreaking solutions that provide value to patients, providers, and sponsors. As a company that is still growing and always evolving, we provide plenty of career and learning potential. Here, you’ll work to advance the industry, develop your career goals and be rewarded for your efforts. It’s all within reach, because playing a key part in our success will enhance yours. PatientPoint is the trusted and fully established leader in patient engagement platforms. Our employees are proud to include our name on their resumes. Joining us has definite advantages: stability, rewards and benefits, professional growth potential, plus the knowledge you are in the right place to do your best work.
Why Work With Us
We are a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
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PatientPoint Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
PatientPoint is a remote-first company with teammates in 30+ states. Our headquarters is in Cincinnati, along with our Innovation Center in NYC offers space for in-person collaboration while we stay connected through a strong virtual culture.
