At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
The Opportunity
Drive transparency, predictability, and insights to the organization through actionable GTM reporting and business intelligence at scale across all levels of the organization.
What You'll Achieve:
- Support our GTM strategy through a portfolio of dashboards and reports that surface actionable insights
- Build out a standardized and effective forecasting framework and review process with cross-functional teams
- Maintain reusable definitions in markdown-based documentation and other shared knowledge assets to support team enablement and skill-building
- Conduct ad-hoc analysis to answer critical business questions and deliver data-driven insights
- Proactively identify opportunities to further fuel our GTM organization's growth
About You
Required Experience & Skills:
- 4+ years' experience in sales strategy, sales operations, business analyst, or financial analyst role
- Proficiency with Claude Code (Anthropic's agentic command-line coding tool), or comparable AI-assisted development/automation tools, to build and maintain reporting scripts, automate data pipelines, and accelerate ad hoc analysis
- Exceptional problem-solving skills, with a solid ability to drive towards action and impact
- Experience with data modeling, machine learning algorithms, and data science techniques
- Motivation to work cross-functionally with various stakeholders, including Sales, Marketing, Engineering, and Finance
- Ability to work in a dynamic setting while maintaining accuracy and delivering against deadlines
- Demonstrated ability to manage analytic projects from inception to delivery, including developing structured scalable solutions
- Understanding of how sales models/sales processes work as well as sales forecasting business processes
- Excellent written and verbal communication skills with strong attention to detail
Preferred Qualifications:
- Champion AI-first approaches to analytics, reporting, and business intelligence
- Experience in SaaS, subscription, consumption, or recurring revenue business models
- Experience with forecasting, predictive analytics, and statistical modeling
- Experience supporting CFO, CRO, or executive leadership teams
- Field Operations is the heartbeat of Zuora's tier-one team. With an innovative operational infrastructure and enablement cadence, we empower our front-line sales team to systematically sell better, faster, and more efficiently as they partner internally and externally with our customers, prospects, and ecosystem partners. So, it's no surprise we strive for operational excellence in all that we do.
- Alignment with the data and analytics teams across the organization will be essential for success in this role.
Benefits
Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:
- Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
- Medical, dental, and vision insurance
- Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
- Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
- Learning & development stipend to support ongoing growth
- Opportunities to volunteer and give back, including charitable donation matching where available
- Mental wellbeing resources and support
*Benefits may vary by location; details will be shared during the interview process
#ZEOLife at Zuora
ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:
- Collaborate deeply across teams and regions
- Learn constantly and iterate often
- Build an inclusive, high-performance culture where people feel inspired, connected, and valued
Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.
Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to [email protected] (or local equivalent, where applicable).
The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.
Skills Required
- 4+ years of experience in sales strategy, sales operations, business analysis, or financial analysis
- Proficiency with Claude Code or comparable AI-assisted development and automation tools
- Exceptional problem-solving skills and ability to drive action and impact
- Experience with data modeling, machine learning algorithms, and data science techniques
- Ability to work cross-functionally with Sales, Marketing, Engineering, and Finance stakeholders
- Ability to work in a dynamic setting while maintaining accuracy and meeting deadlines
- Ability to manage analytic projects from inception to delivery and develop scalable solutions
- Understanding of sales models, sales processes, and sales forecasting business processes
- Excellent written and verbal communication skills with strong attention to detail
- Experience with AI-first approaches to analytics, reporting, and business intelligence
- Experience in SaaS, subscription, consumption, or recurring revenue business models
- Experience with forecasting, predictive analytics, and statistical modeling
- Experience supporting CFO, CRO, or executive leadership teams
Zuora Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zuora and has not been reviewed or approved by Zuora.
-
Parental & Family Support — Parental leave is described as up to six months of fully paid time for all parents globally, signaling a standout family support policy. Feedback suggests this benefit is a prominent part of the package.
-
Leave & Time Off Breadth — Time off offerings include flexible or unlimited PTO for U.S. salaried roles, wellness days, and a company‑wide winter break. Feedback suggests the breadth of options supports meaningful time away when teams enable it.
-
Equity Value & Accessibility — Equity programs such as RSUs and an ESPP with a discount are highlighted as meaningful components of total rewards. Feedback suggests these ownership programs enhance perceived competitiveness across several roles.
Zuora Insights
What We Do
At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for customers, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first (building ongoing relationships instead of one-time product sales) and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.
Why Work With Us
As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly. Our people, whom we call “ZEOs" are empowered to take on a mindset of ownership and work together in collaboration to make what’s next possible for our customers, community and the world.
Gallery
