Navixus | Tech Mahindra

Sr. Analyst - Quality

Posted 2 Hours Ago

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Plano, TX, USA

Hybrid

Senior level

Artificial Intelligence • Natural Language Processing • Professional Services • Analytics • Consulting • Conversational AI • Generative AI

Navixus provides strategy, consulting and leading-edge technologies to make the most of every customer touchpoint.

The Role

Lead Agile transformation and coach teams on Scrum, Kanban, and Lean. Facilitate ceremonies, remove impediments, work with Product Owners to refine and prioritize backlog, drive cross-team collaboration, track performance metrics, deliver training/workshops, and align projects with business objectives for successful software delivery.

Summary Generated by Built In

Job Summary

Job Title: Agile Coach and Solution Train Engineer
Location: TechM US Texas Plano
Years of Experience: 5 7 Years
Job Summary:

We are seeking an experienced Agile Coach and Solution Train Engineer to join our dynamic software development team. The ideal candidate will have a strong background in Agile methodologies and will be responsible for guiding teams in the adoption and implementation of Agile practices. This role requires a strategic thinker who can facilitate collaboration across multiple teams and ensure the successful delivery of software solutions.
Responsibilities:

Lead the Agile transformation initiatives across the organization, promoting Agile principles and practices.
Coach and mentor teams on Agile methodologies, including Scrum, Kanban, and Lean.
Facilitate Agile ceremonies such as sprint planning, daily stand ups, retrospectives, and reviews.
Work closely with Product Owners to ensure a well defined product backlog and prioritize work effectively.
Identify and remove impediments that hinder team progress and performance.
Foster a culture of continuous improvement and encourage teams to experiment with new practices.
Collaborate with stakeholders to align project goals with business objectives.
Monitor and report on team performance metrics to drive accountability and transparency.
Facilitate cross team collaboration and communication to ensure alignment and shared understanding.
Provide training and workshops to enhance Agile knowledge and skills across the organization.

Mandatory Skills:

Proven experience as an Agile Coach or similar role in software development.
Strong understanding of Agile methodologies, frameworks, and practices.
Excellent facilitation, coaching, and mentoring skills.
Ability to work collaboratively with cross functional teams and stakeholders.
Strong problem solving skills and the ability to think critically.
Exceptional communication and interpersonal skills.

Preferred Skills:

Experience with scaling Agile frameworks such as SAFe or LeSS.
Familiarity with Agile project management tools (e.g., Jira, Trello).
Knowledge of DevOps practices and principles.
Experience in software development or engineering roles.
Certifications such as Certified ScrumMaster (CSM), Certified Agile Coach (ICP ACC), or SAFe Program Consultant (SPC) are a plus.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field.
5 7 years of experience in software development with a focus on Agile methodologies.
Proven track record of successfully leading Agile transformations in a software development environment.

If you are passionate about Agile practices and have a desire to drive change within a collaborative environment, we encourage you to apply for this exciting opportunity.

Skills Required

Proven experience as an Agile Coach or similar role in software development.
Strong understanding of Agile methodologies, frameworks, and practices.
Excellent facilitation, coaching, and mentoring skills.
Ability to work collaboratively with cross functional teams and stakeholders.
Strong problem solving skills and the ability to think critically.
Exceptional communication and interpersonal skills.
Bachelor's degree in Computer Science, Information Technology, or a related field.
5-7 years of experience in software development with a focus on Agile methodologies.
Proven track record of successfully leading Agile transformations in a software development environment.
Experience with scaling Agile frameworks such as SAFe or LeSS.
Familiarity with Agile project management tools (e.g., Jira, Trello).
Knowledge of DevOps practices and principles.
Experience in software development or engineering roles.
Certifications such as Certified ScrumMaster (CSM), ICP ACC, or SAFe Program Consultant (SPC).

What the Team is Saying

Navixus | Tech Mahindra Compensation & Benefits Highlights

Healthcare Strength — Offerings include medical, dental, vision, mental‑health benefits, FSA, wellness programs, and pet insurance. Corporate materials also describe health and accident insurance and maternity/parental coverage for permanent employees, reinforcing comprehensive protection.
Flexible Benefits — Work models include hybrid/remote options, flexible schedules, and a remote‑work program. A home‑office stipend and related setup support are listed for eligible roles.
Leave & Time Off Breadth — Paid holidays, PTO/sick time, and floating holidays are explicitly included. Parental and family leave, bereavement, and volunteer time are also highlighted in public materials.

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The Company

Englewood, CO

830 Employees

Year Founded: 2009

What We Do

At Navixus, we’re reinventing the customer experience (CX). We help enterprise-level companies solve the most complex CX and contact center problems. We equip our Clients with the strategies, technologies, cross-platform analytics and out of the box, fresh ideas so they can provide their customers with world-class service experiences, and interact across multiple channels.

Why Work With Us

At Navixus you have an opportunity to positively impact the way our clients engage with their customers which in turn improves their customer experience and business outcomes. If you are looking to grow your career, learn more, develop new skills, and work in a highly collaborative environment then you’ve come to the right place.