Sr. Analyst, Infrastructure Quality Assurance (Puerto Rico)

Posted One Month Ago
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Felicia I, Santa Isabel Barrio-Pueblo, Santa Isabel, PRI
In-Office
Senior level
Aerospace • Defense
The future of aerospace and defense
The Role
Design, execute, and automate test cases for infrastructure and workplace services. Identify, document, and report defects; collaborate with developers and stakeholders to resolve issues. Maintain test lab environments, adhere to QA standards, and continuously improve testing processes using tools like Jira, Confluence, SpiraTest, and Rapise.
Summary Generated by Built In

Date Posted:

2026-08-06

Country:

United States of America

Location:

US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:

The Sr. Analyst, Infrastructure & Workplace Services create test cases, conduct tests, analyze data, and prepare reports that ensure products and services meet the established requirements. Collaborate with other teams to implement quality control measures, troubleshoot issues, and recommend solutions to enhance overall quality.

What You Will Do

  • Develop and execute detailed test cases to assess software functionality and performance
  • Identify and document defects, bugs, and other observations
  • Evaluate and create reports on test outcomes
  • Present test results to developers and other stakeholders
  • Work closely with developers and stakeholders to review documented testing results
  • Routinely review requirements to ensure tests cover all aspects of the software, feature, or service
  • Adhere to relevant quality assurance standards and regulations
  • Continuously improve the testing process as services, standards, and requirements evolve
  • Leverage testing software such as Jira or Confluence to record testing information and processes
  • Create test cases in Inflectra’s SpiraTest + Rapise codeless testing software to automate test case execution
  • Maintain test lab machines with relevant software and updates
  • This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have

  • A University Degree or equivalent experience and minimum 2 years of prior relevant experience.
  • Experience with software development process and lifecycle
  • Experience working with Microsoft Office Excel and Work
  • Experience with QA methodologies and practices
  • Familiarity with testing tools like Jira or Confluence

Qualifications We Prefer

  • Basic familiarity of Azure Information Protection
  • Familiarity with codeless automation tools
  • Familiarity with project management principles and tools
  • Capable of leading QA meetings
  • Strong Windows troubleshooting skills

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!
Location:
This position is remote. However, the successful candidate must be currently living in Puerto Rico.

Please consider the following role type definition as you apply for this role:
Remote:
This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Skills Required

  • U.S. citizenship required
  • Must be currently living in Puerto Rico
  • University degree or equivalent experience
  • Minimum 2 years prior relevant experience
  • Experience with software development process and lifecycle
  • Experience with QA methodologies and practices
  • Experience with Microsoft Excel and Word
  • Familiarity with testing tools like Jira or Confluence
  • Familiarity with Azure Information Protection
  • Familiarity with codeless automation tools (e.g., Rapise)
  • Experience with Inflectra SpiraTest and Rapise test case creation/execution
  • Familiarity with project management principles and tools
  • Capable of leading QA meetings
  • Strong Windows troubleshooting skills

RTX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RTX and has not been reviewed or approved by RTX.

  • Retirement Support 401(k) programs are described with employer matching and, in many cases, an additional company retirement contribution, with a student‑loan repayment feature that can substitute for the match in eligible situations. Plan materials also reference automatic enrollment and other structural supports that strengthen long‑term savings.
  • Healthcare Strength Benefits materials highlight comprehensive medical, dental, and vision coverage alongside wellness tools and incentives. HSA‑eligible options with company contributions are also referenced on careers and benefits pages.
  • Parental & Family Support Program descriptions point to paid parental leave, backup childcare resources, and family supports such as birth/adoption benefits and an Autism Benefit (availability varies by unit and location). Dependent and elder‑care resources are also noted.

RTX Insights

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The Company
HQ: Arlington, VA
185,000 Employees
Year Founded: 2020

What We Do

With more than 185,000 global employees, RTX pushes the limits of technology and science to redefine how we connect and protect our world. Through industry-leading businesses – Collins Aerospace, Pratt & Whitney and Raytheon – we are advancing aviation, engineering integrated defense systems and developing next-generation technology solutions and manufacturing to help global customers address their most critical challenges.

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