Sr Analyst II Infrastructure Services

Posted 10 Days Ago
Be an Early Applicant
Bangalore, Bengaluru, Karnataka, IND
In-Office
Senior level
Information Technology
The Role
Provides technical support for infrastructure services, implements infrastructure projects, monitors and troubleshoots systems, and helps maintain reliability and performance. The role addresses infrastructure incidents, documents configurations and issues, applies service-delivery best practices, and collaborates with the team on technical challenges and infrastructure improvements.
Summary Generated by Built In

Job Description:

Key Responsibilities

Contract Management

  • Manage the full contract lifecycle, including contract review, execution, governance, amendments, renewals, and closure.
  • Interpret contractual terms and conditions and provide guidance to delivery, procurement, finance, and leadership teams.
  • Ensure compliance with contractual obligations, service level agreements (SLAs), and regulatory requirements.
  • Monitor contract performance and identify risks, obligations, and opportunities.
  • Maintain contract repositories and governance documentation.
  • Support customer audits, internal reviews, and compliance assessments.

Project Management

  • Lead contract-related projects, change requests, renewals, and commercial initiatives.
  • Develop project plans, milestones, governance frameworks, and risk mitigation strategies.
  • Track project progress and ensure timely completion of deliverables.
  • Coordinate cross-functional teams involving delivery, procurement, legal, finance, and customer stakeholders.
  • Manage project risks, dependencies, issues, and escalations.
  • Drive continuous improvement initiatives related to contracts and commercial governance.

Commercial & Financial Management

  • Review Statements of Work (SOWs), Change Requests (CRs), Purchase Orders (POs), and commercial agreements.
  • Support pricing reviews, contract negotiations, renewals, and margin improvement initiatives.
  • Track contract financials, revenue realization, and contractual commitments.
  • Identify revenue leakage risks and recommend corrective actions.
  • Assist leadership with forecasting, budgeting, and financial reporting.

Stakeholder Management

  • Act as the primary point of contact for contractual and commercial matters.
  • Build strong working relationships with customers, suppliers, legal teams, and business leaders.
  • Present contract status, risks, and commercial insights to senior management.
  • Facilitate governance meetings and contractual reviews.

Risk & Compliance Management

  • Identify contractual, operational, and financial risks.
  • Develop mitigation plans and ensure timely resolution.
  • Ensure adherence to organizational, legal, and regulatory requirements.
  • Support dispute resolution and contract issue management.

Required Qualifications

  • Bachelor's degree in Business Administration, Commerce, Finance, Engineering, Information Technology, or related discipline.
  • PMP, PRINCE2, Agile, or equivalent Project Management certification preferred.
  • Contract Management certification (IACCM/WorldCC or equivalent) preferred.

Experience

  • 6+ years of experience in Contract Management, Commercial Management, or Project Management.
  • Experience managing enterprise customer contracts and commercial agreements.
  • Experience working in IT Services, Infrastructure Services, Managed Services, or Technology environments.
  • Proven experience managing cross-functional projects and stakeholders.
  • Experience reviewing SOWs, Change Requests, Purchase Orders, and customer contracts.

Technical & Functional Skills

  • Contract Lifecycle Management
  • Commercial Governance
  • Project Management
  • Financial Analysis & Reporting
  • Risk Management
  • Contract Negotiation Support
  • Change Management
  • Vendor Management
  • Service Level Agreement (SLA) Management
  • MS Project, Excel, Power BI, SharePoint, ServiceNow

 

Behavioral Competencies

  • Strong stakeholder management skills
  • Excellent communication and presentation abilities
  • Strong analytical and problem-solving mindset
  • Commercial awareness and business acumen
  • Attention to detail and governance focus
  • Ability to manage multiple priorities in a fast-paced environment
  • Self-driven and results-oriented

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Skills Required

  • Bachelor's degree in a relevant field or equivalent combination of education and experience
  • Typically 4 or more years of relevant industry experience
  • At least 1 year of experience in a similar role
  • Proven experience in infrastructure technology analysis
  • Proficiency in data analysis and technical knowledge
  • Continuous learning and awareness of industry knowledge and technology
  • Advanced degree in a relevant field
  • CompTIA Network+, Microsoft Certified Azure Fundamentals, or Google Associate Cloud Engineer certification

DXC Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DXC Technology and has not been reviewed or approved by DXC Technology.

  • Healthcare Strength — Health coverage includes multiple national carrier options and plan types, with HSA eligibility where applicable. Feedback suggests the medical, dental, and vision lineup is broad and comparable to large-firm offerings.
  • Retirement Support — A 401(k) program with employer matching and an annual true-up is available, with standard vesting provisions. This structure can help employees capture matching contributions over the year if contribution rates vary.
  • Leave & Time Off Breadth — Flexible or “unlimited” vacation is offered for many U.S. roles instead of accrual-based PTO. Feedback suggests the approach can support work-life balance when team norms allow adequate time away.

DXC Technology Insights

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The Company
HQ: Ashburn, VA
86,261 Employees
Year Founded: 2017

What We Do

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.

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