Sr Analyst I Infrastructure Services

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Bangalore, Bengaluru, Karnataka, IND
In-Office
Senior level
Information Technology
The Role
Provides expert technical support for infrastructure services, resolves complex issues, monitors and troubleshoots systems, supports infrastructure projects, improves service efficiency, and develops technical documentation. Requires strong infrastructure technology analysis, data analysis, problem-solving, and continuous learning. The role typically requires five or more years of relevant experience, including at least two years in a similar position.
Summary Generated by Built In

Job Description:

Essential Job Functions: • Provide expert technical support in infrastructure services, responding to complex issues and inquiries. • Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks. • Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance. • Collaborate with the team to improve infrastructure efficiency and resolve technical challenges. • Participate in the development of infrastructure documentation, including incident reports and configuration details. • Apply deep technical knowledge to address complex infrastructure-related problems. • Follow established best practices and standards in infrastructure service delivery. • Apply critical thinking and technical skills to find solutions to infrastructure issues.
Basic Qualifications:• Bachelor's degree in a relevant field or equivalent combination of education and experience • Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role • Proven experience in infrastructure technology analysis • Proficiencies in data analysis and problem-solving • A continuous learner that stays abreast with industry knowledge and technology Other Qualifications:• An advanced degree in a relevant field is a plus • Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Skills Required

  • Bachelor's degree in a relevant field or equivalent combination of education and experience
  • Typically 5 or more years of relevant industry work experience
  • Minimum of 2 years of experience in a similar role
  • Proven experience in infrastructure technology analysis
  • Proficiency in data analysis and problem-solving
  • Continuous learning and staying current with industry knowledge and technology
  • Advanced degree in a relevant field
  • Relevant certification such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+

DXC Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DXC Technology and has not been reviewed or approved by DXC Technology.

  • Healthcare Strength — Health coverage includes multiple national carrier options and plan types, with HSA eligibility where applicable. Feedback suggests the medical, dental, and vision lineup is broad and comparable to large-firm offerings.
  • Retirement Support — A 401(k) program with employer matching and an annual true-up is available, with standard vesting provisions. This structure can help employees capture matching contributions over the year if contribution rates vary.
  • Leave & Time Off Breadth — Flexible or “unlimited” vacation is offered for many U.S. roles instead of accrual-based PTO. Feedback suggests the approach can support work-life balance when team norms allow adequate time away.

DXC Technology Insights

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The Company
HQ: Ashburn, VA
86,261 Employees
Year Founded: 2017

What We Do

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.

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