Sr. Analyst GTM Strategy & Operations

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.

• Own end-to-end project management for GTM process governance initiatives, from intake through delivery and sustainment.
• Establish and operate a PMO framework for governance work, including intake, prioritization, planning, execution, and stakeholder communication.
• Develop project plans, timelines, milestones, and success criteria; drive on-time, high-quality delivery across multiple concurrent programs.
• Operationalize change control by running governance cadences and ensuring process updates are properly reviewed, approved, documented, and rolled out.
• Partner with Process Optimization and functional stakeholders to scope and prioritize process changes and translate process design into implementable workflows.
• Serve as the central point of coordination across Sales, Marketing, Customer Success, Enablement, and Finance; manage dependencies, risks, and decision points.
• Maintain version-controlled process documentation and a centralized repository of SOPs, governance documentation, and project artifacts.
• Run a structured compliance and audit program to assess adherence to GTM processes; track remediation as formal projects and provide visibility into risks and progress.

• 3–5+ years of experience in Program Management, PMO, Revenue Operations, or Sales Operations.
• Demonstrated experience managing cross-functional projects in a GTM or revenue environment.
• Proven ability to build and operate PMO frameworks and governance cadences.
• Experience supporting CRM-driven process implementation (e.g., Salesforce) and operational rollouts.
• Exceptional organizational, communication, and stakeholder management skills with strong attention to detail.

• Experience driving change management for process rollouts, including communications, training coordination, and adoption measurement.
• Background in process documentation, SOP development, and workflow translation (process maps, playbooks, operating procedures).
• Experience developing governance and compliance reporting (status, adherence, risk tracking) and presenting updates to leadership.
• Familiarity with audit frameworks, control reviews, and remediation tracking in an operational environment.
• Strong analytical and reporting skills (e.g., Excel/Sheets; BI tools are a plus).
• Experience working in a high-growth SaaS / recurring revenue environment supporting GTM teams.

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.