Note: Fidelity will not provide immigration sponsorship for this position.
The Role
Working together with other surveillance personnel is paramount in this role. In addition, the role also requires candidates to build positive relationships with business partners in the following groups: Fidelity Personal Investments (PI), National Financial (NF), Fidelity Institutional Wealth Services (IWS), Fidelity Family Office Services (FFOS), Fidelity Capital Markets (FCM), FMR Legal, Fidelity Compliance, among others.
The Expertise and Skills You BringCollege degree and 4 plus years of experience in the financial services industry.
Excellent written communication skills.
Background in Customer Service phone role with outbound calling experience.
Ability to handle several tasks at once and keep track of a basket of alerts.
Knowledge of Fidelity systems including FocusPoint, FBSI, XTRAC, CACTUS, FDOT, Salesforce etc.
Understanding of financial transactions, trading markets and operations.
Familiar with corporate entities structures and offshore accounts.
FINRA Series 7 licensed preferred.
Knowledge and/or prior experience with IWS, NF, FFOS, PI.
Previous AML, Fraud, Risk, or Compliance experience is a plus.
Exercise good judgment and demonstrate outstanding decision-making skills.
Passion for teamwork and building working relationships with both internal and external business partners.
Strong time management, prioritization, and organizational skills.
Your ability to meet deadlines and work in a fast-paced environment.
Communicating and escalating findings to management and colleagues based on analysis of suspicious activity.
Conducting and coordinating ad-hoc vetting and research requests as needed.
Excellent interpersonal skills and the ability to create high quality written work.
Ability to analyze a process and suggest improvements.
The Team
The Financial Crimes Surveillance team (Formerly Anti-Money Laundering Surveillance) within Fidelity’s Enterprise Compliance Group plays a meaningful role in helping the firm meet its overall AML obligations through the Bank Secrecy Act. There are thousands of transactions that occur every day across all of Fidelity’s business divisions. The Financial Crimes Surveillance team analyzes these transactions using internal and vendor applications in an effort to detect, stop, and call out suspicious activity. We also review 'high risk' customers and entities based on the Customer Due Diligence (CDD) rule from FINCEN (Financial Crimes Enforcement Network).
Certifications:Category:CompliancePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Fidelity Investments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.
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Strong & Reliable Incentives — Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
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Retirement Support — A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
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Parental & Family Support — Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.
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What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.






