Sr. Analyst Enterprise Sales Operations

Changing lives. Building Careers.
 

Joining us is a chance to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, our colleagues are challenging what’s possible and making headway to innovate new treatment pathways to advance patient outcomes and set new standards of care.

As the Senior Analyst, Enterprise Sales Operations you will support your Enterprise Executive Directors (EED) with preparation of advanced analytics related to pricing, compliance, overall customer performance and ad-hoc requests You will administer the contracts for which your EED is responsible, ensuring rebates and/or fees are paid accurately and timely and measuring compliance to the terms of the agreement by both Integra and the customer. You have a keen eye for opportunities for simplification or repeatability and create templates or recommend improvements.  You train new analysts on the team and act as the subject matter expert on cross-functional projects ​Utilizes strengths in Excel, Looker and Power BI to extract, transform and report on customer sales and pricing data.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Utilizes strengths in Excel, Cognos, Looker and Power BI to extract, transform and report on customer sales and pricing data.

• Trains new team members and acts as primary “go to” when they have questions.

• Develops and reviews team work instructions to ensure always up to date.

• Integrates and analyzes data from various sources to provide coherent, condensed reporting for Enterprise sales and management.

• Administers contracts in support of assigned EED, including loading original contract details, amendments, terminations, product additions/deletions, processing rebates and fees and ensuring contract does not expire unknowingly.

• Provide financial reporting in support of Enterprise customer Quarterly Business Reviews.

• Facilitates contract creation by liaising with cross-functional partners such as Sales Reps, Legal, Division pricing and sales operations teams.

• Performs cross business unit and cross functional analytics on complex deal structures and proposals for regional hospitals.

• Generates pricing information and reporting related to special customer pricing across business units and teams.

• Facilitates the RFI/RFP (request for information / request for proposal) process, gathering information from across multiple departments, and consolidating the information into the customer required templates.

• Assists in providing support to Enterprise sales team, prioritizing, and responding to a variety of reporting related requests on daily basis.

• Coordinates with counterparts in different business units to ensure that reporting is consistent across divisions.

• Coordinates contracting operations process, including but not limited to: securing price approvals from relevant business units, working with legal department to generate contract document, providing price files in various templates to sales and customer counterparts as needed, loading contract information into Model N, and validating correct pricing and eligibility.

• Ensures correct pricing and customer eligibility on contracts, based on contract documentation and customer rosters.

• Works with customer service to provide contract related pricing support around customer price questions and invoice discrepancies.

• Partners in special sales related projects and provides management team timely updates and escalations to said projects as necessary.

• Liaises with IS team, providing feedback on-going projects and/or opportunities for improvement.

• Provides timely updates to Management Team on on-going projects.

• Strong communications (verbal & written), attention to detail along with the proven ability to manage concurrent projects independently is a must for this role.

• Bachelor’s degree from a college or university or a minimum of seven years’ related experience and/or training; or equivalent combination of education and experience. MBA a plus.

• Minimum of five (7) of experience working in analytics, contract administration, customer service, or accounting/finance role

• Minimum of 2 years data mining/manipulation and data validation. Data reporting utilizing Cognos, Oracle, Power BI, Model N/Looker and Excel with at least intermediate features (Lookups, If statements, macros, etc.)

• Possess a strong understanding of the pharmaceutical and/or Medical Device industry and the data associated with it.   

• Very high attention to detail and quality control is imperative.

• Strong written and verbal communication skills with the ability to prioritize and execute multiple tasks. Must function independently and possess strong organizational skills.

• Previous Model N experience highly desirable, particularly Model N Looker.

• Track record of working with cross-functional business partners and vendors to achieve results.

• Strong analytical, technical and problem-solving skills. Ability to extract the knowledge and insights from data.

• Outstanding communication skills, both verbal and written; ability to communicate effectively with customers, employees, management and cross-functionally for positive customer outcomes.

• Passion for customers and delivering the best possible service experience.

• Sense of urgency and proven ability to work under pressure.

• Attention to detail and accuracy as well as strong organizational skills.

• Ability to assess and measure impact and prioritize accordingly.

• Strong interpersonal skills with ability to interact with all levels of the organization; treat others with respect; work with integrity and ethically; uphold organizational values.

• Work efficiently in a high-paced environment, and truly self-manage their days.

• Must be able to give and welcome constructive feedback; contribute to building a positive team spirit and friendly and engaging work environment.

• LEAN management/Kaizen knowledge a plus.

• Average travel requirement is approximately 10%

• Must have the legal right to work in the United States.

• This position requires in-office work (hybrid).

Salary Pay Range:

Our salary ranges are determined by role, level, and location. Individual pay is determined by several factors including job-related skills, experience, and relevant education or training. In addition to base pay, employees may be eligible for bonus, commission, equity or other variable compensation. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance, and savings plan (401(k)).

Subject to the terms of their respective policies and date of hire, Employees are eligible for the following Total Rewards | Integra LifeSciences

Integra LifeSciences is an equal opportunity employer, and is committed to providing equal employment opportunities to all qualified applicants and employees regardless of race, marital status, color, religion, sex, age, national origin, sexual orientation, physical or mental disability, or protected veteran status.
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Unsolicited Agency Submission

Integra LifeSciences does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. A formal written agreement is required before engaging any agency, and it must be executed and authorized by the Vice President, Talent Acquisition. Where agency agreements are in place, introductions (the initial sharing of a candidate’s name, resume, or background) are position-specific and may only occur within the scope of that approved agreement. Please, no phone calls or emails.

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