Sr Analyst-Digital Engagement

Posted Yesterday
Be an Early Applicant
Mooresville, NC, USA
Hybrid
Senior level
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Curiosity wanted. Innovation required.​​​​​​​
The Role
Plans, executes, and analyzes digital events, campaigns, and promotions to improve customer engagement and online experiences. Tracks project timelines, coordinates priorities with Marketing, Digital Production, and Digital Commerce teams, develops campaign dashboards and reports, analyzes site performance and KPIs, and translates findings into actionable optimization recommendations. Provides leadership updates and mentors less experienced team members.
Summary Generated by Built In
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
The Sr Analyst-Digital Engagement is responsible for planning, executing, and analyzing events and strategic enterprise priorities across the digital ecosystem. This role will review and analyze post-event/campaign reports to provide actionable insights on how to improve and optimize the digital experience for future events and campaigns. The Sr Analyst will develop a deep understanding of online objectives and key results and help guide work across the team accordingly.
Assigned Digital Engagement support may be within one of the following areas: Engagement Planning, Engagement Execution, Creative Production, or Site Operations.
What You Will Do
  • Plan or execute digital event, campaign, and promotional work of medium to large scope to increase customer engagement (click-through rate and conversion rate) through campaign strategy, competitive research, project tracking, intake submissions, and creative reviews.
  • Track and document campaign and promotional timelines, action steps, and project status and provide weekly updates to leadership to ensure projects are delivered on time, on budget, and within scope.
  • Create and collect digital project priorities and details to share with global teams in Marketing, Digital Production, and Digital Commerce to support a successful event, campaign, or promotion within Lowes.com.
  • Contribute to and leverage campaign and promotional dashboards and build simple to moderately complex reports using data analysis platforms and customer experience management tools to measure the effectiveness of a campaign.
  • Utilize site analytics and benchmarks to provide performance reporting and translate data set into actionable results and identify key performance indicators to improve to enhance the end-to-end online customer experience.
  • Serve as a mentor and subject matter expert for less experienced team members.

Minimum Qualifications
  • Bachelor's degree in business administration, marketing, finance, or related field or equivalent years of experience in lieu of education requirement, if applicable
  • 4+ years of relevant experience
  • 4+ years of experience in retail industry
  • Experience with Adobe products (e.g., Adobe Analytics and Workspace)
  • Experience working with cross-functional teams

Benefits
• 401k with up to 4.25% match
• Discounted Employee Stock Purchase Plan (15% discount of strike price)
• Tuition-Free Education
• 10-week Maternity/Parental Leave
• 10% Associate Discount
For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits .
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe's is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Skills Required

  • Bachelor's degree in business administration, marketing, finance, or a related field, or equivalent experience in lieu of education where applicable
  • 4 or more years of relevant experience
  • 4 or more years of experience in the retail industry
  • Experience with Adobe products, including Adobe Analytics and Adobe Workspace
  • Experience working with cross-functional teams

What the Team is Saying

Lowe’s Compensation & Benefits Highlights

  • Retirement Support A 401(k) with a company match up to 4.25% when contributing 6% and eligibility beginning as early as the first of the month after 30 days is highlighted, with access extended to regular full‑time and part‑time associates. This structure positions retirement savings as a clear strength in the total rewards mix.
  • Parental & Family Support Paid family benefits include up to 10 weeks paid maternity leave and four weeks paid parental leave for eligible full‑time associates, plus adoption assistance and expanded family‑forming support. Recent updates add fertility partner services, doula/surrogacy reimbursement, and related resources.
  • Inclusive Benefits Coverage Health coverage is offered to regular full‑time and part‑time associates, spanning medical, dental, vision, and mental‑health/EAP resources. Deductibles on full‑time plans were lowered in 2024 and additional supports (e.g., family‑forming, menopause) were added, indicating broad and evolving access.

Lowe’s Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Mooresville, NC
300,000 Employees
Year Founded: 1921

What We Do

It’s curious to think of innovation and stability co-existing. But we pair a 100-year track record of success with a hunger to do things differently. Everyone is in the work — tackling complex problems where your impact can build back or build up the communities we serve. We fill our halls with curious minds from all walks of life. Our differences make us stronger, which is why our leaders build cultures of recognition and inclusion. You are heard, and your curiosities are celebrated and championed here.

Why Work With Us

We have built a space where the curious can move freely. Up in title, up in skills, to the side with teams, or back to try something completely new. We help you find your path — because when you win, we all win.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Lowe’s Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 2 days a week
Company Office Image
HQMooresville, NC
Company Office Image
Charlotte, NC
Company Office Image
Kirkland, WA
Learn more

Similar Jobs

Lowe’s Logo Lowe’s

Data Scientist

Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Hybrid
Charlotte, NC, USA
300000 Employees

Lowe’s Logo Lowe’s

Senior Product Manager

Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Hybrid
Charlotte, NC, USA
300000 Employees

Lowe’s Logo Lowe’s

Lead Analyst-Digital Engagement

Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Hybrid
Mooresville, NC, USA
300000 Employees

Lowe’s Logo Lowe’s

Associate Marketer-Category Marketing

Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Hybrid
Mooresville, NC, USA
300000 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account