Sr Analyst Benefits

Posted Yesterday
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Framingham, MA, USA
In-Office
Senior level
Retail
The Role
Administer and support U.S. employee benefit programs, including health and welfare, retirement, compliance, open enrollment, and process improvements. Prepare regulatory filings and compliance reports, monitor benefits vendors, resolve issues, and advise associates and stakeholders. The role requires strong analytical, communication, collaboration, and organizational skills, along with knowledge of ACA, ERISA, HIPAA, COBRA, and FMLA regulations.
Summary Generated by Built In

Staples is Business to Business, you're what binds us together

Our Human Resources team has one goal: create solutions and services that foster an inclusive and innovative culture. We act as strategic partners to deliver innovative learning and development opportunities, comprehensive compensation and benefit solutions, recruiting tools and more to attract new talent and excite existing talent. We’re a compassionate, hardworking and dedicated team that knows our work makes an impact on our company every day. 

What you will be doing:

You’ll be a critical expert and partner in administering and supporting all aspects of our U.S. benefit programs. This includes hands-on responsibility for compliance activities, process improvements, open enrollment, and serving as a consultative resource for associates and stakeholders. You’ll be empowered to leverage your analytical skills, stay ahead of regulatory changes, and drive innovative solutions that enhance Staples' benefits offerings.

What You Bring to the Table:

  • Strong analytical, problem-solving, and critical thinking skills with attention to detail and accuracy.
  • Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
  • Excellent written and verbal communication skills, including the ability to explain complex topics to diverse audiences.
  • Strong collaboration and interpersonal skills, with the ability to build effective relationships across all levels of the organization.
  • Proactive, resourceful, and able to take initiative to identify and implement improvements.

What’s needed: Basic Qualifications:

  • 3+ years of experience in U.S. benefits administration, including health & welfare, retirement, and compliance.
  • Demonstrated knowledge of federal and state regulations impacting benefits, including ACA, ERISA, HIPAA, COBRA, and FMLA.
  • Proven ability to prepare and review compliance reports (e.g., Form 5500, ACA filings) accurately and timely.
  • Proficiency with HRIS, benefits administration systems, and Microsoft Office Suite (Excel, Word, PowerPoint).

Preferred Qualifications:

  • 5+ years of experience in benefits administration within a large, multi-state organization.
  • Experience working with benefits vendors, brokers, and consultants, including performance monitoring and issue resolution.
  • Professional certification such as CEBS (Certified Employee Benefit Specialist), PHR/SPHR, or SHRM-CP/SHRM-SCP.
  • Experience supporting open enrollment processes, including system configuration/testing and employee communications.

We Offer:

Inclusive culture with associate-led Business Resource Groups

Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)

Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity.  In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. 

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 

About UsStaples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Skills Required

  • 3+ years of experience in U.S. benefits administration, including health and welfare, retirement, and compliance
  • Knowledge of federal and state benefits regulations, including ACA, ERISA, HIPAA, COBRA, and FMLA
  • Ability to prepare and review compliance reports, including Form 5500 and ACA filings, accurately and timely
  • Proficiency with HRIS, benefits administration systems, and Microsoft Office Suite, including Excel, Word, and PowerPoint
  • Strong analytical, problem-solving, and critical thinking skills with attention to detail and accuracy
  • Ability to manage multiple priorities in a fast-paced, deadline-driven environment
  • Excellent written and verbal communication skills, including explaining complex topics to diverse audiences
  • Strong collaboration and interpersonal skills
  • Proactive, resourceful, and able to identify and implement improvements
  • 5+ years of benefits administration experience within a large, multi-state organization
  • Experience working with benefits vendors, brokers, and consultants, including performance monitoring and issue resolution
  • Professional certification such as CEBS, PHR, SPHR, SHRM-CP, or SHRM-SCP
  • Experience supporting open enrollment, including system configuration, testing, and employee communications

Staples Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.

  • Wellbeing & Lifestyle Benefits Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
  • Leave & Time Off Breadth Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
  • Inclusive Benefits Coverage Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.

Staples Insights

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The Company
HQ: Framingham, MA
Year Founded: 1986

What We Do

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

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