Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes.
The facts that speak for themselves:
- We’ve funded over $110 billion in loans (more than any other fintech in the US!)
- Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry
- Better’s propriety AI platform makes us an award-winning lender:
- Fintech Breakthrough Award 2025: Best Lending Innovation
- Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
- Yahoo! Finance (2025): Best Online Mortgage Lender
- Money Magazine (2025): Best for fast closing
- Forbes (2023): Best Online Mortgage Lender
We’re building the future of home finance—and we’re looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.
Description:
As part of the Underwriting Services team, your main job is to check mortgage applications to make sure everything is filled out correctly and nothing is missing. You will look at financial documents like income, Asset statements, Purchase contract and credit reports, and enter the information into the system. If anything is missing or unclear, you will contact the appropriate stakeholder to get it fixed. Your strong attention to detail, good judgment, and focus on customer service will help support our goal of making homeownership possible for more people.
Key Responsibilities:
· Review and Evaluate Applications:
Check initial mortgage applications to make sure all the necessary information is filled out correctly and completely.
· Verify Documents:
Confirm that the applicant's credit reports, income proof (like pay stubs or tax returns), bank statements, and purchase agreements are correct and match the application.
· Data Entry:
Carefully enter information from mortgage documents into the company’s systems and underwriting tools, making sure all data is accurate and up to date.
· Use Company Tools:
Upload and organize the correct documents in the company’s internal systems and portal used for the underwriting process.
· Follow Guidelines:
Ensure all application review work follows company policies, underwriting rules, and legal regulations in the mortgage industry.
· Communicate with Stakeholders:
Work closely with applicants and Mortgage Ops team and other team members to ask for missing documents, explain decisions, and give updates on the application status.
· Keep Records:
Maintain clear and accurate records of what documents were approved or rejected, the reasons why, and what additional information is needed.
· Stay Informed:
Keep yourself updated on any new industry practices, rule changes, or underwriting trends to do the job better.
· Help Improve the Process:
Share your feedback and ideas to make the application review process faster, more efficient, and better for the customer.
Qualifications:
● MBA or a related field is typically required.
● Minimum 0-1 years' experience in US mortgage Pre-Underwriting (Freshers are eligible).
● Strong analytical skills with the ability to evaluate complex financial documents.
● Knowledge of US mortgage industry regulations, primarily conventional loan programs.
● Excellent communication and interpersonal skills.
● Attention to detail and the ability to work independently.
Company Benefits
In Office Perks
Experience our comprehensive office perks, including daily meals and transport facility for commuting to and from the office, available for all employees coming to the office.
Health & Well-being
Our comprehensive medical plan is available for you, your spouse and dependents. Employees are covered under Mediclaim, Group Term life insurance and Accidental insurance.
Other Perks at Better
Experience flexibility with our night shift allowance, work from home allowance and transportation allowance, where applicable. We prioritize your convenience.
