Sr. Analyst/ Analyst – Business Research (SML & Analytics)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

Sr Analyst / Analyst – Business Research (SML & Analytics)

Roche India – Roche Services & Solutions
Hyderabad/ Chennai

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.

That’s what makes us Roche.

Roche has established Global Analytics and Technology Center of Excellence (GATE) at Chennai/ Hyderabad to drive analytics & technology driven solutions by partnering with Roche affiliates across the globe.   

As an Analyst/ Senior Analyst, you will act as a dedicated SME to Roche’s global business partners. You will transcend traditional data collection by integrating Clinical/ Commercial Competitive Intelligence (CI), Market intelligence, Business research and social media listening with advanced GenAI-driven analytics. Your goal is to provide high-level strategic foresight using established business frameworks to influence Roche’s global product pipeline and commercial launch strategies.

The Opportunity

1. Social Media Listening & Analytics

• Stakeholder Sentiment: Monitor social media platforms and digital forums to track opinions from patients and Healthcare Professionals (HCPs) regarding new molecules, clinical trial results, and brand experiences.

• Patient Voice Integration: Identify and summarize unmet needs and patient challenges discussed in online communities to add "real-world" context to traditional market research.

• Trend Spotting: Proactively "mine" digital conversations to spot emerging trends, areas of opportunity, or potential threats to the business.

2. Integrated Competitive Intelligence

• Multi-Channel Monitoring: Combine insights from traditional databases (like clinicaltrials.gov or PubMed) with digital signals to provide a 360-degree view of the competitive landscape.

• Digital Conference Coverage: Track the "online buzz" during major global conferences (ASCO, ESMO, etc.) to capture real-time reactions to competitor data readouts.

• Event Based Analysis: Flag key "trigger events" in the digital space, such as sudden shifts in stakeholder sentiment or regulatory signals, and assess their impact on Roche brands.

3. Data-Driven Storytelling & Reporting

• Insight Synthesis: Gather data from various public and proprietary sources and translate them into structured, easy-to-understand "stories" for stakeholders.

• Actionable Reporting: Generate qualitative and quantitative reports that highlight the "So What?" of social media and market data to support strategic decision-making.

• Visualization: Use gSuite / MS to present findings in a clear, effective, and structured fashion.

4. Tech & Tool Utilization

• Efficiency via AI: Use GenAI tools and LLMs to assist in the rapid summarization of secondary research and the synthesis of large volumes of social media text.

• Secondary Data Proficiency: Ability to understand healthcare-specific datasets (such as IQVIA) and research databases to conduct deep-dive analysis for holistic solutioning.

Who you are

• You hold a bachelor's degree and 3-5 years of experience in Strategic Business Research/ Social media Listening & Analytics within Pharma/Life Sciences. Preferably, you have a Master's degree in Life Sciences/Biotechnology

• Diploma/ certificate in GenAI related courses (Prompt Engineering. etc.)

• Tech-Savviness: Proven experience or a strong vision for using GenAI tools to automate data extraction - GenAI forward Mindset.

• Data Expertise: Experience working with leading social media listening platforms such as Brandwatch, Sprinklr and Talkwalker etc. Good understanding of major social platforms (X, Reddit, Facebook, Instagram, Tumblr etc.).

• Commercial Acumen: Deep understanding of the clinical & commercial pharma excellence

• Communication: Ability to influence team members & partners through structured communication and data visualization.

• Self-Driven Ownership: A proactive "self-starter" who manages low to medium complex projects with minimal guidance in a fast-paced global environment.

• Team player: Takes a proactive role in contributing to the team’s collective knowledge by sharing best practices in GenAI-driven research and social media analytics.

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.