The Sr. Advisor – Employee Relations serves as a trusted partner to employees and people leaders by providing expert guidance on employee relations matters. This role is responsible for conducting thorough investigations, resolving workplace concerns, interpreting policies, and ensuring compliance with all relevant labor laws and regulations. The Sr. Advisor will build strong partnerships across Employee Experience, Legal, and operational leadership to support a positive, fair, and inclusive workplace.
Key ResponsibilitiesEmployee & Leader Support
- Serve as a trusted advisor to employees and leaders on employee relations questions, concerns, and best practices.
- Consult with leaders to promote employee engagement and reinforce company values across all levels.
- Provide guidance on disciplinary actions, performance improvement plans (PIPs), and terminations.
Investigations & Conflict Resolution
- Lead investigations into employee complaints, misconduct, and policy violations.
- Resolve workplace conflicts through effective mediation, communication, and problem-solving.
- Maintain accurate, timely, and confidential documentation for all employee relations matters.
Policy & Compliance
- Develop, review, and update employee relations policies and procedures in alignment with current labor laws and regulations.
- Monitor legislative changes and proactively recommend updates to ensure ongoing compliance.
- Educate employees and leaders on policies, procedures, and employee relations best practices.
- Support internal communications efforts related to EX policy and procedure rollouts.
Employee Experience & Culture
- Conduct exit surveys and analyze trends to provide insights that enhance satisfaction and retention.
- Partner with Employee Experience teams to develop and operationalize retention strategies.
- Support organizational culture initiatives and provide EX consulting as needed.
Data Analysis & Insights
- Lead analysis of employee relations data, including trends in turnover, terminations, PIPs, investigations, and other key metrics.
- Deliver actionable insights and partner with leadership to mitigate risk, improve retention, and strengthen culture.
Education & Experience
- Bachelor’s degree in human resources, Business Administration, or a related field required; Master’s degree preferred.
- Minimum of 8 years of HR and Employee Relations experience.
- Proven experience in employee relations, labor relations, or a related HR function.
- Deep understanding of employment laws, regulations, and HR best practices.
- Strong interpersonal skills with the ability to build trust across all levels.
- Excellent communication, documentation, mediation, and conflict‑resolution skills.
- Ability to handle sensitive and confidential matters with professionalism and integrity.
- Highly organized with strong time management skills and the ability to manage multiple priorities.
- Proficiency in HRIS and related HR technologies.
Work Location
This position is based at ALSAC’s National Executive Office in Memphis, TN and is eligible for a hybrid work schedule.- Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
- And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
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What We Do
ALSAC is the largest healthcare-related charity in the United States. Founded in 1957 by Danny Thomas, our sole mission is to raise the funds and awareness needed to operate and maintain St. Jude Children's Research Hospital®. While our headquarters can be found in Memphis, Tennessee, we have additional offices in more than 30 locations across the country and in Puerto Rico with positions in fundraising, marketing, digital, information technology, legal, finance and many other disciplines all supporting our lifesaving mission - Finding cures. Saving children. ® At ALSAC, we believe in hiring the best and brightest from around the globe, and in 2020 we were named #1 on Fast Company's 100 Best Workplaces for Innovators. With a concerted focus on diversity and inclusion, we value and respect the contributions of all of our employees. Our work environment encourages everyone to be their authentic selves as we strive together towards a day when “no child dies in the dawn of life.” As we look to the future, we understand that we must be relentlessly innovative. Our work helps fuel the groundbreaking research and treatment at St. Jude and ensures that families never receive a bill from St. Jude for treatment, travel, housing or food — because all a family should worry about is helping their child live. View our career opportunities at https://www.stjude.org/jobs/alsac.html and follow ALSAC across social media using @stjude. To learn more about the research hospital, follow St. Jude Children's Research Hospital on LinkedIn. For specific career opportunities available through the hospital, visit www.stjude.org/JoinOurMission.
