The Role
Supports day-to-day accounting operations, month-end activities, financial reporting, GST and annual accounts for New Zealand clients. Responsibilities include data collection and entry, report generation and editing, client communication, query resolution, escalation management, SLA adherence, process documentation, and training new resources. The role requires collaboration with supervisors and clients while meeting deadlines and turnaround times.
Summary Generated by Built In
Knowledge & Skills
- Strong understanding of accounting concepts.
- Expertise in software like MYOB, Xero, BGL and Class.
- Good Communication.
- Problem solving.
- Critical thinker.
- Able to work under pressure.
- Able to work within deadlines.
- Detail oriented.
- Highly Organized.
Role Dimensions
- Operate, support and review the day-to-day accounting operations, month-end activities and processes for designated New Zealand clients.
- Collaborate with the supervisor and designated clients on their respective daily functions.
- Interact with the client via email and/or phone (if required).
- Perform day-to-day duties that include reviewing the accounting and financial reporting for the assigned clients.
- Effectively communicate all escalations to the supervisor.
- Resolve queries in a timely manner working around the established TATs (turnaround times).
- Strictly adhere to the SLAs (Service Level Agreements).
- Train new resources as and when required.
- Understanding processes and documenting them as detailed SOPs (Standard Operating Procedures) as and when required.
Primary Responsibility
- Collaborate with the supervisor and designated clients on their respective daily functions
- Understanding the client’s requirement and support day to day accounting operations
- Reviewing the accounting and financial reporting for the assigned clients.
- Data Collection - Determining & collection of additional information
- Data entry
- Report Generation & editing
- GST and Annuals.
Requirements
Minimum Requirements
- A commerce/ accounting graduate or Inter C.A with 3-5 years of experience working in KPO or with a chartered accountant firm.
- Good accounting knowledge.
- Ability to manage direct communication with clients.
Benefits
Benefits:-
- Gain exposure by working directly with global clients
- Flexible working options
- International relocation & travel opportunities
- Professional Development & career progression
- Experience fantastic culture & sense of purpose
The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. The candidate will be required to perform any other job-related duties when requested by any person authorized to delegate responsibility (i.e. – Manager / Lead). All Duties and responsibilities outlined here are essential functions and requirements and are subject to possible modification owing to change in strategy or operations.
Skills Required
- Commerce or accounting graduate, or Inter C.A. qualification
- 3–5 years of experience working in a KPO or chartered accountant firm
- Strong accounting knowledge and understanding of accounting concepts
- Ability to communicate directly with clients
- Expertise in MYOB, Xero, BGL and Class
- Strong communication, problem-solving and critical-thinking skills
- Ability to work under pressure and meet deadlines
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The Company
What We Do
Valenta is a global service provider that combines AI-powered intelligent automation with on-demand staffing to help small and mid-sized businesses eliminate manual work, cut costs, and scale operations faster. They specialize in process consulting, digital transformation, and staff augmentation, delivering these as a managed service to help businesses grow through effective staffing solutions and improved operational efficiencies.
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