APTIV

Sr Account Manager

Reposted 5 Days Ago

Be an Early Applicant

Troy, MI, USA

In-Office

Senior level

Automotive

The Role

The Senior Account Manager will manage customer relationships, lead account growth, resolve disputes, and develop strategies, ensuring customer satisfaction and company objectives are met.

Summary Generated by Built In

Senior Account Manager

Why join Aptiv? You'll have the opportunity to work on cutting-edge applications, develop breakthrough technologies, and deliver innovative solutions to some of the world’s leading automotive brands. See your work come to life on the road—helping make mobility safer, greener, and more connected. Ready to shape the future of mobility with us?

YOUR ROLE

As a Senior Account Manager on our team, you’ll gain proven world-class experience in managing account objectives, strategies and problem solving. A strong focus on customer satisfaction, sense of urgency and bias for action are unwavering requirements for this role. Ideal candidate will bring to the organization commercial excellence, market intelligence, problem solving and best in class focus on building and maintaining customer relationships.

The preferred candidate must possess a strong work ethic, excellent communication skills with a strong aptitude for customer intimacy, and the capability to operate autonomously—taking ownership, exercising sound judgment, and solving problems in dynamic, ambiguous environments

The candidates ability to learn, apply and problem solve will increase effectiveness in this role.

In your daily job you will:

Lead account growth while managing the customer relationships and voice of the customer.
Work with the tier team and develop customer strategies focused on high‑ and low‑voltage connectors, headers, and terminals, as well as high‑performance interconnect solutions including HSCA and SRS assemblies. Drive detailed, differentiated value propositions to maximize bookings, revenue, and profitability while achieving Aptiv metrics and strategic objectives.
Partner and build relationships with your assigned customer
Lead resolution of customer commercial disputes (recognized as Aptiv’s customer lead).
Establish proactive communication and relationship that promotes confidence and trust.
Ensure customer demands are managed through the appropriate internal processes such that all responses are made timely, within and consistent with our commercial policy.
Create and drive deployment of strategic plan for customer through the operation of customer team and interaction with all relevant functions. Regularly report on strategic goal progress and act to correct deviation/shortfall.
Identify business development opportunities.

YOUR BACKGROUND

Key skills and competencies for succeeding in this role are:

Bachelor’s degree
3+ years of sales experience leading cross‑functional programs and initiatives in close collaboration with Manufacturing, Finance, and Engineering
Connection, device and electrical systems experience
Account Management Experience with Stellantis
Multi-tasker with proven capability of strong work ethic
Experience in leading a global sales team in manufacturing or technology industry
Track record in managing complex commercial discussions (auctions, disputes etc.)
Track record in establishing global customer strategies and increasing revenue/growth

NICE TO HAVE’S

5+ years of sales experience, leading cross‑functional programs and initiatives.
Previous automotive system experience
Sales and / or engineering background

WHY JOIN US?

You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs.
You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents.
You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.

YOUR BENEFITS AT APTIV:

Private health care effective day 1 of employment
Life and accident insurance
Paid Time Off (Holidays, Vacation And Parental leave)
Relocation assistance may be available
Learning and development opportunities
Discount programs with various manufacturers and retailers
Recognition for innovation and excellence
Opportunities to give back to the community
Tuition Reimbursement

APPLY TODAY, AND TOGETHER LET’S CHANGE TOMORROW!

Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates

Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.

Skills Required

Bachelor's degree
2+ years of Sales leadership
2+ years of experience working directly with Manufacturing, Finance and Engineering
2+ years of proven specific customer expertise & product expertise
2+ years managing complex commercial discussions (auctions, disputes etc.)
2+ years establishing global customer strategies and increasing revenue/growth
2+ years of proven experience in building sales capabilities
2+ years of multitasking with multiple customers

APTIV Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about APTIV and has not been reviewed or approved by APTIV.

Retirement Support — A 401(k) plan with company contribution and competitive matching is described as a notable component of the total rewards package. Equity participation and performance bonuses are also positioned as part of long-term and variable compensation.
Healthcare Strength — Core coverage is portrayed as broad, spanning medical, dental, vision, life, and disability insurance. Mental health resources and an Employee Assistance Program are also included as part of wellness support.
Leave & Time Off Breadth — Paid holidays, paid sick days, and flexible time-off policies are included in the benefits mix. Flexible scheduling and remote-work programs further support time management and personal needs.