Sr. Account Manager

Bloomerang combines the best tools, resources, and people to provide a world-class experience for tens of thousands of nonprofits, allowing them to raise more money and do more good in the world. Our powerful software and stellar customer service have made us the market's highest-rated giving platform.

In addition to creating thriving nonprofits, we’re also in the business of creating thriving employees. At Bloomerang, you’ll be a part of a mission-driven culture built on the core values of Simplify, Act, and Care. We know that the key to our success is our people, and we’re proud to be home to some of the most innovative and skilled employees in the workforce today.

The Role

The ideal candidate for this Sr. Account Manager position will excel at recognizing and developing opportunities within our existing customer base. Your ability to effectively manage the sales cycle in a fast-paced environment will be essential to driving customer growth and ensuring long-term success for both our clients and our business.

What You Will Do

Sales Cycle Management:

• Effectively manage the entire sales cycle, from lead generation to deal closure.
• Identify and qualify upsell opportunities within the existing client base.
• Provide tailored solutions and product demonstrations to clients, addressing their specific needs.

Prospect Management:

• Effectively self-prospect existing customer base through quarterly business reviews and monthly check-ins
• Prospect into client base and uncover new opportunities
• Conduct sales activities to generate interest and schedule meetings with potential clients.
• Develop and maintain a pipeline of sales prospects and opportunities.

Lead Handling:

• Respond promptly to inbound leads and inquiries from potential clients and uncover expansion opportunities from those leads
• Qualify leads based on budget, authority, need, and timeline (BANT criteria).

Product Knowledge:

• Stay up-to-date on the features and benefits of our SaaS products.
• Effectively communicate the value proposition of our solutions to clients and leads.
• Be curious

What You Need to Succeed

• Curiosity: A genuine interest in understanding others, their processes, and challenges.
• Relationship Building: The ability to foster collaborative and strong relationships with customers.
• Discipline: Effective management of daily sales activities, including prospecting, discovery calls, demos, and closing deals.
• Sales Acumen: A solid understanding of sales techniques, such as prospecting, lead qualification, the discovery process, negotiation, and closing.
• Communication: Excellent verbal and written communication skills to clearly articulate product benefits, build relationships, and address customer inquiries.
• Organization: Strong organizational skills to manage leads, track client interactions, and ensure timely follow-ups using Salesforce.
• Adaptability: The ability to quickly learn new SaaS products, thrive in a fast-paced environment, and adapt to changing customer needs.

Nice to Haves But Not Required

• Nonprofit experience
• Tech Savviness: An eagerness to learn and stay updated on technology trends, as well as proficiency in using software and tools, is critical for effectively demonstrating SaaS products.

Benefits

Health + Wellness
You’ll have access to generous health, vision, and dental insurance options, as well as a free subscription to Bright, a wellness platform that offers live and on-demand fitness, meditation, mindfulness, and nutrition classes.

Time Off

You’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer Days, 12 paid holidays, as well as paid parental leave.

401k

You’ll receive a 401k match to help invest in your future.

Equipment
Everything you need to be successful, shipped right to your door.

Compensation

There is a base salary with annual on target earnings of $135,000. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws

Location

This is a permanent, full-time, fully remote position. Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time. 

Accommodations

Applicants who require accommodations may contact [email protected] to request an accommodation in completing an application.

Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.