WHO WE ARE LOOKING FOR:
A client services pro, you’re comfortable managing and growing lots of agency accounts, and able to prioritize between a hundred different things at once. You love learning new technology and teaching it to others. You’re as comfortable diving into Excel to improve a campaign as you are with taking an agency out for dinner. You’re a self-starter and can set your own priorities.
WHAT YOU WILL BE DOING:
- Manage and grow a roster of key agency accounts and direct brands
- Work closely with the Sales and Trading team to rapidly onboard new customers
- Work closely with Sales to identify ways to grow current accounts
- Become an expert on the use and best practices on The Trade Desk platform, and offer insights to clients on how to improve campaigns
- Provide continual training to clients as new features are added to The Trade Desk
- Work with Product Management to help define features and drive enhancements to The Trade Desk platform
- Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides
WHAT YOU BRING TO THE TABLE:
- Bachelor’s Degree from a four-year university
- At least 5 years of online advertising experience required; 3+ years of client-facing experience
- Expertise in working in media agencies, RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimization platforms is a plus
- Experience managing CPA, CPC, and CPM marketing campaigns
- Solid experience in Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets
- Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment
- Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies
- Effective time management skills – ability to prioritize and meet deadlines
What We Do
The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. Our mission is to transform media for the benefit of humankind. Our media-buying platform helps brands deliver a more insightful and relevant ad experience for consumers — and sets a new standard for reach, accuracy, and transparency.
Why Work With Us
With up to 11 million queries per second and SLAs in the milliseconds, we’re tackling data and software
challenges at massive scale. While we’re growing fast, investing in our value based company culture remains one of our top priorities. If you’re talented, driven, and hungry to bring something entirely new and wildly ambitious, let's talk.
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