Job Description:
WHAT YOU NEED TO KNOW
The American Red Cross is seeking a dynamic and experienced Senior Account Manager for Richmond, Charlottesville and accompanying areas, to lead strategic sales efforts within a high-value hospital territory. This role is responsible for managing key clinical and executive-level relationships across hospitals that utilize Red Cross blood products and services. With a focus on growth and retention, you will educate stakeholders on our offerings, negotiate contracts, and expand our footprint into new hospital systems.
This is a high-impact role ideal for professionals with a strong background in healthcare sales—particularly those with experience in pharmaceuticals, medical devices, or hospital systems—who are passionate about making a difference in patient care.
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
- Manage and grow a portfolio of hospital accounts generating approximately $30M in revenue.
- Build and maintain strong relationships with clinical leaders and C-suite executives.
- Educate clients on Red Cross products, services, and value propositions.
- Identify and pursue new business opportunities within and beyond the current customer base.
- Lead contract negotiations and renewals to ensure long-term partnerships.
- Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
- Provide guidance and support to volunteers as needed in support of hospital engagement.
- Travel to assigned hospitals and prospects at least 3 days per week.
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
Education: Bachelor’s degree required; a background in science or healthcare is preferred.
Experience: Minimum of 7 years of relevant experience, ideally in healthcare sales, clinical services, or a related field. Experience selling to hospitals, pharma, or medical device companies is highly desirable.
Skills & Abilities:
- Strong interpersonal and communication skills, with the ability to engage both clinical and executive audiences.
- Proven ability to absorb and communicate technical information effectively.
- Collaborative, analytical, and results-driven mindset.
- Proficient in Microsoft Office and CRM tools; ability to manage data and reporting.
- Comfortable working independently and as part of a team.
- Travel: Must have a valid driver’s license and be willing to travel within the assigned territory, with the expectation of being in the field 2-3 days per week
- Some overnight travel (up to 20%) may be required
Our starting compensation for this role is $96,624.00 per year, with the option to earn incentives based on meeting target metrics.
Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.
This position will work out of your home base location but will require regular in-person visits to hospital clients. Your home base must be within the assigned territory
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting at 15 days a year; based on type of job and tenure
- Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
- 401K with up to 6% match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
Skills Required
- Bachelor's degree
- Minimum 7 years of relevant experience
- Strong interpersonal and communication skills with clinical and executive audiences
- Ability to understand and communicate technical information
- Proficiency in Microsoft Office and CRM tools
- Ability to manage data and reporting
- Valid driver's license
- Willingness to travel within the assigned territory and visit hospitals in person 2–3 days per week
- Ability to work independently and collaboratively
- Science or healthcare educational background
- Experience in healthcare sales, clinical services, pharmaceuticals, medical devices, or hospital systems
- Some overnight travel, up to 20%
What We Do
The American Red Cross is a humanitarian organization that prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
