Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate need for a Sr. Account Manager, Employee Benefits in our Dallas, TX office.
We are looking for a knowledgeable and enthusiastic benefits professional who can provide exceptional service to our clients and insureds, while enjoying a team-oriented culture and excellent work/life balance! This high-level position will partner with account managers, sales producers, and other support staff to achieve new business goals and ensure total client satisfaction and retention. This individual will act as a liaison between clients and carriers and other service vendors and build and maintain relationships with key contacts, while supporting a full book of business, including medium to large accounts across diverse industries.
Other duties include:
- Rate and quote new business and renewal policies
- Gather information from clients to prepare RFP's and request alternate plans and quotes from carriers
- Prepare documents and materials for open enrollment meetings
- Answer coverage and policy-related questions; assist with claims and troubleshoot coverage or billing issues
- Ensure client compliance in accordance with ERISA, COBRA, HIPAA, and ACA laws
- Assist clients with the setup and implementation of new technology systems, such as online enrollment and benefit administration systems
- Assist with establishing company wellness programs and initiatives.
Skills:
- Exceptional interpersonal and customer service skills to build client and carrier relationships
- Must have extensive self-funded experience
- Strong verbal and written communication skills
- Ability to multi-task and handle competing demands and priorities
- Independent self-starter with excellent time management skills to meet goals and deadlines
- Strong attention to detail
- Ability to clearly present information in one-on-one or group settings
- Handle personal and medical information confidentially and in compliance with HIPAA laws
- Intermediate to advanced computer literacy, including Word, Excel, and PowerPoint
- Working knowledge of Agency Management System required
- Benefit technology/administration systems experience required
Required Experience:
- Minimum 5 years' experience with employee benefits preferred
- Must have current Life and Health license
- Professional designations, such as CEBS, are desired, but not required
Benefits & Compensation:
- Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity prescription incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
- Company paid holidays, plus PTO
- Employee Wellness Program
Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.
*Applications will be accepted until the position is filled
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Higginbotham Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Higginbotham and has not been reviewed or approved by Higginbotham.
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Healthcare Strength — Health coverage is positioned as comprehensive, with extensive insurance options and access to high-quality plans at competitive rates. Employer contributions toward medical premiums and additional coverage options are described as part of the package.
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Equity Value & Accessibility — Employee ownership is highlighted as a notable component of total rewards, framed as an “owner” model with potential long-term upside. Stock programs, grants, profit units, or similar participation are described as part of compensation for some roles.
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Leave & Time Off Breadth — Paid time off is repeatedly positioned as a strength, including references to strong PTO and time to support community involvement. A flexible work environment and some hybrid flexibility are also described as part of the overall rewards experience.
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