Merge Storytelling and Technology
MERGE promotes health, wealth and happiness in the world by merging storytelling with technology and offers marketing and technology clients full-service capabilities including strategy, creative communications, experience engineering, performance marketing, media and digital platform development. MERGE has enduring client partnerships with American Express, T-Mobile, LG, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, Nationwide and Morgan Stanley. With 800 employees across offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles, MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers. For more information, visit mergeworld.com.
Promote Health, Wealth & Happiness
We are committed to promoting health, wealth, and happiness in the world by partnering with purpose-driven clients in purpose-driven industries such as healthcare, financial services, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.
Emerge to the Top of Your Career
At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage minds and hearts to do the best work of their careers.
As our Sr. Account Executive, you will ...
Be Accountable and Responsible
As our Senior Account Executive, you will support the day-to-day activities of assigned account(s) while coordinating effectively with the client brand team and extended partners on the development of tactics. You’ll be an agile member of the team who fields frequent client requests and collaborates internally for strong thought leadership and best-in-class work. The position begins to demonstrate a strategic understanding of the client business and provides sound and responsible assistance to the team.
You will be upbeat, optimistic, and happy to help the team. Key role responsibilities include:
- Assists in all facets of account services and client management as directed
- Actively participates in internal and client status meetings
- Effectively communicates client feedback to cross-functional agency team and keeps team apprised of changes or updates to account in a timely manner
- Assists in managing projects through client review process
- Develop an understanding of the brand’s strategic imperatives
- Assists in tactical planning
- Develops and submits internal documentation per agency SOP
- Possesses working knowledge of all agency processes and works well with the internal team to ensure projects are progressing on time; assesses and monitors team and job productivity/efficiency
- Monitors the financial status of accounts
- Monitors hours and production expenses
- Responsible for approving billing and invoices, partnering with finance to manage hours
- Prepares materials for reporting to the client with oversight
- Obtains an understanding of the category, the brand, customer segments and relevant competitors; proactively seeks out team members to gain a working knowledge of the brand and category ongoing basis
- Keeps up to date on industry and category trends through websites, trade journals, market research
- Remains alert to client needs and elevates opportunities to convert organic growth opportunities
These are the qualifications we’re looking for
- Bachelor’s degree preferred, or equivalent work experience
- 3-5 years of account management experience within an advertising environment with CRM experience.
- Excellent communication skills (oral and written), with the ability to interface collaboratively with cross-functional teams
- Strong client/project management skills, especially as it relates to setting the tone for achieving deadlines within our fast-paced, ever-changing environment
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At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.
MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.
The salary range for this role is $80,000 - $85,000, based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 410K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
And here’s how we live our values at MERGE
- Ability. Mastering our craft
- Agility. Delivering with a growth mindset
- Humility. Collaborating for shared success
MERGE is proud to be an Equal Opportunity Employer
MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!
Top Skills
What We Do
We are an award winning marketing services firm that merges storytelling and technology to bring health, wealth and happiness to the world. Here, the potential is limitless. People come to MERGE looking for a new way; for ideas and solutions that will make an impact. Our name reflects our belief that a collaborative approach across all disciplines leads to better results. With offices in Chicago, Boston, Atlanta, New York City, Costa Mesa, Kansas City, and Montreal, we continuously seek and make new connections through creative and technology. We’re here for the strivers; those who are ambitious and want to emerge to the top.
Why Work With Us
Ability: When we strive to be masters of our craft and keep curiosity in our hearts, we make magic.
Agility: When we deliver with a growth mindset and make the complicated simple, we have the speed and flexibility to deliver in a digital world.
Humility: When we share success together, we celebrate not just the work, but the people - and journey.
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