Strategic Responsibilities
- Develop business and technical relationships at the senior/executive level within select accounts and operating divisions.
- Own and execute specific customer global growth initiatives, gain customer buy-in, and drive local execution by collaborating with Regional Sales Directors.
- Build relationship maps within key accounts and foster relationship building between key customers and the executive team.
- Utilize knowledge of industry trends to establish targeted customer solutions and achieve long-term business goals for both the customer and the company.
- Create account leverage across the breadth of the portfolio.
- Align proposals and offerings to company objectives by working with cross-functional teams (Regional Sales Directors, Sales Ops, Marketing).
- Lead discussions on contracts and MSAs (Master Service Agreements).
- Develop relationships at senior and executive levels within select accounts.
Tactical Responsibilities
- Coordinate selling activities across all regions and partner with colleagues to align with both global and site-level strategy.
- Drive local execution by collaborating with Regional Sales Directors.
- Utilize internal resources to ensure you have the right tools and information to execute on deliverables.
- Build and support the creation of financial assessments (ROI) and co-develop business cases with customers.
- Deploy creative initiatives such as multi-system deals, multi-site deals, and pricing rebates to drive executive buy-in.
- Conduct regular business updates (QBRs) with key stakeholders within target customer list and participate in strategic meetings.
- Deliver upon assigned account revenue targets on a quarterly and annual basis.
Required Qualifications
- Minimum BS degree in a scientific discipline (microbiology, chemistry, biochemistry, or chemical engineering strongly preferred).
- MBA or professional business education highly desirable.
- Minimum of 10+ years of experience with 5 years as a strategic account executive in the Pharmaceutical / CMO / CDMO life sciences space; global experience highly preferred.
- Demonstrated experience managing complex, high-value accounts in a matrix environment.
- Strong analytical skills and financial acumen.
- Ability to operate effectively in a matrixed management and cross-functional environment.
Travel Requirements
- Up to 50% travel expected.
- Frequent travel to the home office in Boston.
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What We Do
Rapid Micro Biosystems is an innovative life sciences technology company providing mission-critical automation solutions to facilitate the efficient manufacturing and fast, safe release of healthcare products such as biologics, vaccines, cell and gene therapies, and sterile injectables. We are the trusted partner in quality control microbiology automation, enabling our customers to improve and save lives. This vision has been realized with the development of the Growth Direct® System. Our Growth Direct® platform automates and modernizes the antiquated, manual quality control microbiology testing workflows used in the largest and most complex pharmaceutical manufacturing operations across the globe. The Growth Direct® platform brings the quality control lab to the manufacturing floor, unlocking the power of in-line/at-the-line QC automation to deliver faster results, greater accuracy, increased operational efficiency, better compliance with data integrity regulations, and quicker decision making that customers rely on to ensure safe and consistent supply of important healthcare products. Our company values guide us in our vision: Customer Driven – We are committed to providing our customers with the highest quality products and services Respect – We welcome and embrace our differences to create a trusting environment Grit – We are determined to turn challenges into successes. One RMB – We operate as one team, committed to our shared purpose. The company is headquartered and has U.S. manufacturing in Lowell, Massachusetts, and global locations in Switzerland, Germany, and the Netherlands
