You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose: The Senior Accessibility Operations Specialist works collaboratively with Agile teams to plan prioritize and test our digital experiences for compliance with accessibility standards (Web Content Accessibility Guidelines 2.2 AA). Need a strong understanding of WCAG accessibility standards and guidelines.
- Proactively build stakeholder relationships to help gain visibility around potential accessibility work.
- Demonstrates the ability to understand, prioritize, and effectively manage multiple competing stakeholder priorities.
- Develop and oversee the comprehensive accessibility testing strategy, including planning, execution, and documentation across all digital platforms.
- Design and implement accessibility testing frameworks and methodologies that align with the organizational goals.
- Mentor and train junior accessibility testers, developers, and design teams on best practices in accessibility.
- Collaborate with developers and designers to create innovative solutions that anticipate and resolve accessibility issues before they arise.
- Ensure all products and platforms comply with WCAG 2.2 AA or higher standards and other relevant accessibility laws and guidelines (e.g., ADA, Section 508).
- Work closely with product managers, designers, and developers to embed accessibility into the product development process from the outset.
- Create and maintain detailed accessibility reports, documenting test results, defect tracking, and remediation recommendations.
- Stay at the forefront of accessibility trends, tools, and technologies to continuously refine and improve testing process.
- Advocate for the importance of accessibility within the organization, driving a culture of inclusivity and universal design.
- Performs other duties as assigned.
- Complies with all policies and standards.
Education/Experience: A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and Requires 4 – 6 years of related experience.
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.
Technical Skills:
One or more of the following skills are desired.
- Knowledge of Expert knowledge of WCAG standards across versions and compliance levels
- Experience with Adaptive technologies including screen readers, magnifiers, pointing devices, and input devices
- Experience with Testing frameworks and tools including linting tools, test automation tools, color-contrast tools, and code browsers
- Experience with Working with both designers during design phase and engineers during development phases.
- Knowledge of Front-end digital technologies including HTML, CSS, JS, and ARIA
- Experience with Testing mobile applications - both Android and iOS
- Experience with Agile frameworks and working with multiple agile teams in an enterprise context
- Experience with Delivery and development platforms including backlog management, project management, defect management, and time tracking
Soft Skills:
- Seeks to acquire knowledge in area of specialty
- Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
- Ability to work independently
- Demonstrated analytical skills
- Demonstrated project management skills
- Demonstrates a high level of accuracy, even under pressure
- Demonstrates excellent judgment and decision making skills
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Top Skills
What We Do
Centene provides healthcare solutions to individuals across the United States with more than 23 million members nationwide.
