Job Summary:
The Squad Lead, Data Quality Management at RHB Bank Berhad will lead a team focused on ensuring the accuracy, completeness, consistency, and reliability of data across the organization. This role involves defining and implementing data quality standards, processes, and tools to support data-driven decision-making and regulatory compliance.
Job Responsibilities:
- Define and maintain data quality dimensions, rules, thresholds, and KPIs (accuracy, completeness, consistency, timeliness, validity).
- Oversee data quality monitoring, profiling, issue management, and remediation processes.
- Work with business and IT teams to investigate root causes of data quality issues and drive sustainable fixes at source systems.
- Design, implement, and maintain an enterprise-wide Data Governance framework, including policies, standards, and operating procedures.
- Chair or support Data Governance forums, working groups, and committees.
- Ensure alignment of data governance practices with regulatory expectations (e.g. BNM, internal audit, compliance).
- Support data-related regulatory reporting, risk management, and audit activities.
- Ensure data controls meet expectations under relevant frameworks such as BNM Risk Management in Technology (RMiT), BCBS 239 principles, and internal policies.
- Act as a subject matter expert during audits, inspections, and regulatory reviews involving data quality or governance.
- Partner with business units to embed data governance and data quality practices into day-to-day operations.
- Provide guidance, training, and awareness programs to data owners and data stewards.
- Act as a bridge between business, technology, and risk teams on data matters.
- Support the implementation and use of data governance and data quality tools (e.g. data catalog, metadata management, data quality tools).
- Drive continuous improvement initiatives to enhance data maturity across the Bank.
- Stay informed on industry best practices and regulatory developments related to data governance and data management.
Job Qualification:
- Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Finance, Business, or a related discipline.
- Relevant professional certifications are an advantage (e.g. DAMA‑CDMP, DCAM, data governance or data management certifications).
Experience:
- 5–10 years’ experience in data governance, data quality, data management, or related roles, preferably within banking or financial services.
- Proven experience working with regulatory reporting, risk, finance, or compliance data.
- Practical experience establishing data governance frameworks and managing data quality initiatives at scale.
Technical & Professional Skills:
- Strong understanding of data governance principles, data management lifecycle, and data quality methodologies.
- Familiarity with banking data domains (customer, credit, risk, finance, AML, regulatory reporting).
- Experience with data quality tools, metadata/catalog solutions, or analytics platforms is an advantage.
- Ability to interpret regulatory expectations and translate them into practical data controls.
Soft Skill & Competencies:
- Strong stakeholder management and communication skills, with the ability to engage both technical and non‑technical audiences.
- Analytical, structured, and detail‑oriented mindset.
- Proven ability to influence, challenge, and drive change across teams without direct authority.
- High integrity, accountability, and a strong risk and control mindset.
Skills Required
- Bachelor's degree in Information Systems, Computer Science, Data Analytics, Finance, Business, or related discipline
- 5-10 years' experience in data governance, data quality, or data management
- Experience with regulatory reporting, risk, finance, or compliance data
- Strong understanding of data governance principles and data management lifecycle
What We Do
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services. TOGETHER WE PROGRESS Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so. Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region. We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead. We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future. We invite you to join us as we work towards a better and brighter future for all.
