SQL - Soporte de Rutinas Data

Posted 6 Days Ago
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Lima, PER
In-Office
Entry level
Cloud • Information Technology • Consulting
The Role
Leads a team of technology and service professionals, providing mentoring, technical guidance, customer engagement, escalation management, SLA oversight, workflow optimization, and backlog prioritization. Drives Agile ceremonies, continuous improvement, strategic solution development, and end-to-end service delivery aligned with business objectives. Collaborates with stakeholders and interdisciplinary teams to translate business requirements into innovative technology and service opportunities.
Summary Generated by Built In

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.


The Role

¿Está listo para llevar sus habilidades de liderazgo al siguiente nivel y tener un impacto significativo a través de la innovación tecnológica y la excelencia en la prestación de servicios? Como Jefe de brigada, dirigirá un equipo de profesionales altamente calificados y motivados, encargados de ofrecer soluciones de vanguardia e iniciativas pioneras que marcarán el futuro de Kyndryl.
Su función como Jefe de brigada va más allá del liderazgo tradicional. Será el experto a quien acudir en su ámbito tecnológico y de servicios, guiando, motivando y asesorando a su equipo para garantizar la prestación perfecta de servicios e iniciativas. Colaborar estrechamente con equipos interdisciplinarios es primordial para alcanzar nuestros objetivos empresariales y transformar los requisitos en oportunidades estratégicas.
Estará a la vanguardia de la calidad del servicio y se dedicará a garantizar que su equipo no solo cumpla las expectativas de los clientes, sino que las supere, respetando los Acuerdos de Nivel de Servicio (SLA) pertinentes. Gestionar las escaladas, comprometerse con los clientes, optimizar los flujos de trabajo y las prioridades, y gestionar eficazmente las carteras de pedidos será algo natural para usted. Dirigirá ceremonias ágiles, impulsando la mejora de nuestros procesos de entrega. Su determinación para mejorar los resultados del equipo es el catalizador del éxito.
Como Jefe de brigada, será el puente entre los requisitos empresariales y las soluciones innovadoras. A través de una estrecha colaboración con las partes interesadas, conocerá a fondo sus necesidades y las plasmará en estrategias que superen los límites de lo alcanzable. Usted será el campeón de la mejora continua, y su propiedad de principio a fin de su dominio de la tecnología y el servicio lo empoderará para transformar los requisitos de negocio en las oportunidades que impulsan Kyndryl adelante.
Esta función es fundamental para prestar servicios excepcionales a nuestros clientes, generando su confianza en nuestras capacidades. Su trabajo no solo influirá en nuestra forma de hacer negocios, sino que también redefinirá nuestra forma de ofrecer servicios tecnológicos de excelencia. Si está preparado para liderar desde el frente, impulsar la innovación y dar forma al futuro de la prestación de servicios tecnológicos, este puesto es la puerta de entrada a una trayectoria profesional gratificante e impactante con nosotros.
Su futuro en Kyndryl
Cada puesto en Kyndryl ofrece un camino para hacer crecer su carrera. Tanto si desea avanzar en la gestión como ejecutivo de socios de entrega o seguir una trayectoria técnica como arquitecto, aquí encontrará su oportunidad.


Who You Are

Quién es Usted
Usted es bueno en lo que hace y posee la experiencia necesaria para demostrarlo. Sin embargo, igual de importante es que tenga una mentalidad de crecimiento y esté dispuesto a impulsar su propio desarrollo personal y profesional. Está orientado al cliente: alguien que prioriza el éxito del cliente en su trabajo. Y, por último, es abierto y no tiene fronteras: naturalmente integrador en su forma de trabajar con los demás.
Habilidades y experiencia requeridas
- Capacidad demostrada para liderar y gestionar un equipo de profesionales, proporcionando orientación, tutoría y fomentando un entorno de trabajo colaborativo.
- Conocimientos técnicos y experiencia en el dominio de la tecnología/servicio.
- Capacidad demostrada para pensar estratégicamente, analizar desafíos complejos y desarrollar soluciones innovadoras que se alineen con los objetivos empresariales.
- Habilidades efectivas de resolución de problemas para abordar problemas y optimizar con una forma más inteligente de trabajar.
Habilidades y experiencia preferidas
-Licenciatura en negocios, finanzas o un campo técnico relacionado.
- Six Sigma, PMP, CSM u otras certificaciones relacionadas.


Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Skills Required

  • Demonstrated ability to lead and manage a team of professionals, providing guidance and mentoring
  • Technical knowledge and experience in the relevant technology or service domain
  • Demonstrated strategic thinking and ability to analyze complex challenges and develop innovative business-aligned solutions
  • Effective problem-solving skills and ability to optimize workflows
  • Bachelor's degree in business, finance, or a related technical field
  • Six Sigma, PMP, CSM, or other related certification

Kyndryl Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kyndryl and has not been reviewed or approved by Kyndryl.

  • Fair & Transparent Compensation Pay is considered good in some roles, with mentions of “good pay,” “great pay and benefits,” and an “acceptable salary range” paired with bonuses. Certain senior or consulting tracks are described as market-competitive.
  • Leave & Time Off Breadth Vacation, paid time off, holidays, and a dedicated volunteer day are highlighted as positives. Parental leave exists companywide alongside sick leave and disability coverage.
  • Wellbeing & Lifestyle Benefits Remote and hybrid flexibility is emphasized, including 100% remote roles and a formal flexible workplace policy. Well‑being resources such as the Be Well program and an EAP are available.

Kyndryl Insights

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The Company
HQ: New York, NY
46,070 Employees
Year Founded: 2021

What We Do

We have the world’s best talent that design, run, and manage the most advanced and reliable technology infrastructure each day. Together, we think holistically about the health of these vital technology ecosystems. We are a focused, independent company that builds on our foundation of excellence by creating systems in new ways. Bringing in the right partners, investing in our business, and working side-by-side with our customers to unlock potential. We're raising the bar. Our experience speaks for itself: We have 90,000 highly skilled employees around the world serving 75 of the Fortune 100. But our purpose is what drives us: Advancing the vital systems that power human progress. Because when a digital ecosystem is healthy, it can more readily adapt and support continuous growth and that opens up a world of possibility for everyone.

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