SQL Analyst

Reposted 3 Days Ago
Be an Early Applicant
Hiring Remotely in Zagreb, Grad Zagreb, HRV
Remote or Hybrid
Entry level
HR Tech
The Role
Investigate data inconsistencies and system behavior, write and optimize SQL queries, debug database issues, identify root causes, and maintain data quality. Collaborate with product, engineering, implementation, and development teams to resolve customer issues. Communicate technical findings clearly, guide customers through corrective actions, identify recurring patterns, and recommend structural improvements to the HRnet application.
Summary Generated by Built In

SD Worx is a leading European provider of Payroll & HR services with global reach. We bring people solutions to life, so companies of any size can turn Human Resources into a source of value for the business and the people in it. Our product HRnet is a leading Human Resources Information System (designed and developed as a Web application), covering Core HR, Payroll, Time & Attendance, Talent Management, Travel management and other HR modules and processes.

We operate across 26 countries in Europe and are supported by a dedicated Centre of Excellence in Mauritius. We are now looking to expand our 100+ strong Adriatics team with SQL Analyst to produce new functionalities and improve existing ones within the HRnet application in our Customer Support team.

As an SQL Analyst, you will play a key role in ensuring system stability and customer satisfaction by investigating issues, analysing data, and guiding users through effective solutions. Working closely with implementation and development teams, you will contribute to continuous improvement of the HRnet solution while supporting a high-quality customer experience.


About the role:

We’re looking for a curious and detail-oriented SQL Analyst who enjoys digging into data, understanding how systems behave, and solving real-world issues.

This role is ideal for someone who likes working close to production data, investigating inconsistencies, and figuring out why something isn’t working the way it should.

You'll play a key role in keeping things running smoothly by identifying, analysing and resolving data-related issues.


What do we have to offer?

  • Learning and development opportunities through professional training and continuous growth

  • Career development paths allowing you to deepen your expertise or broaden your skill set within SD Worx

  • Dynamic and collaborative working environment

  • Attractive benefits package and hybrid working model

Salary range information will be shared with candidates during the initial interaction with the Talent Acquisition team, either by phone or email.


Which tasks can you expect?

  • Investigating data inconsistencies and unexpected system behaviour

  • Writing and optimising SQL queries to analyse and validate data

  • Debugging issues directly in the database and identifying root causes

  • Own investigations end-to-end — from initial signal to root cause identification

  • Collaborating with product and engineering teams to resolve problems

  • Translating technical findings into clear explanations

  • Proactively spotting patterns, anomalies, and opportunities for improvement

  • Identify recurring patterns and suggest structural fixes, not just one-off solutions

  • Perform data control and verification activities to maintain high data quality standards

  • Guide customers through corrective actions and clearly communicate solutions in a professional manner

  • Collaborate closely with implementation and development teams to resolve complex issues

  • Build and maintain strong, trust-based relationships with customers


What do you have to offer?

  • Strong working knowledge of SQL (joins, aggregations, subqueries, debugging queries), MS SQL is advantage

  • Comfort working directly with large datasets and relational databases

  • A problem-solver mindset — you enjoy figuring out how things work and why they break

  • Ability to investigate issues independently and connect the dots

  • Attention to detail and persistence when dealing with complex problems

  • Good communication skills — you can explain technical findings clearly

  • Fluent in Croatian/Serbian and English

Desirable but not essential:

  • Experience working with production systems or live environments

  • Familiarity with APIs, logs, or basic scripting

  • Understanding of how applications interact with databases

From many places, we work as one, moving from better to best together.

SD Worx embraces diversity in the workplace. Diversity brings inspiration and innovation to our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, or stage of life.

Skills Required

  • Strong working knowledge of SQL, including joins, aggregations, subqueries, and query debugging
  • Experience working with large datasets and relational databases
  • Problem-solving ability and independent issue investigation skills
  • Attention to detail and persistence with complex problems
  • Clear technical communication skills
  • Fluency in Croatian or Serbian and English
  • Microsoft SQL Server knowledge
  • Experience with production systems or live environments
  • Familiarity with APIs, logs, or basic scripting
  • Understanding of how applications interact with databases

SD Worx Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SD Worx and has not been reviewed or approved by SD Worx.

  • Flexible Benefits — Benefits are frequently positioned as flexible and customizable, including cafeteria-style options and country-specific choices. This tailoring (e.g., mobility, extra insurance, or additional leave) is presented as a way to align rewards to individual needs.
  • Leave & Time Off Breadth — Leave and time off options appear broad in several markets, with multiple leave types from day one and, in some countries, generous holiday allowances or the ability to trade for extra days. These provisions are often linked to strong work–life balance and flexibility.
  • Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle offerings include workation policies, wellness schemes, vouchers and discounts, and Employee Assistance Programs. Hybrid work practices and allowances further round out the day‑to‑day experience.

SD Worx Insights

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The Company
HQ: Antwerpen
3,403 Employees
Year Founded: 1945

What We Do

We spark success at the heart of your business so you and your people can thrive. About SD Worx In today’s new world of fluid work, people want to be inspired by what they do and have the freedom to focus on what matters. Organisations need a dynamic, motivated workforce empowered by smart technology. As a leading European provider of integrated HR solutions, SD Worx turns HR into a source of value for their customers’ business and the people that work for them. SD Worx delivers HR solutions across the entire employee lifecycle, from paying employees to attracting, employing, rewarding and developing the talent who make businesses succeed. SD Worx powers performance through four core capabilities: software, outsourcing, consultancy and data-driven insights. SD Worx is the trusted leading European provider of end-to-end HR solutions for all organisations and workers. About 90,000 small and large organisations across Europe place their trust in the company and its +75 years' worth of experience. SD Worx calculates the salaries of approximately 5.7 million employees and ranks among the top five worldwide. The more than 7,500 employees operate in Belgium (HQ), Austria, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Luxembourg, Mauritius, Netherlands, Norway, Poland, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland and the UK. SD Worx achieved a consolidated revenue of EUR 1.058 billion in 2023.  More info on www.sdworx.com

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