At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
As the Distribution Center Operations Supervisor (First Shift), you will be responsible for leading a team of non-exempt employees in CVS Health’s Knoxville distribution facility. This includes planning, organizing, directing, controlling, and supervising the daily activities of an assigned shift and functional area to achieve performance goals and metrics within the distribution center. Additionally, your responsibilities will include order selection, replenishment, loading, and shipping of store orders. As the distribution center Operations Supervisor, you are also responsible for directing workflow for warehouse employees and leading their team to meet and exceed daily targets. They also manage day to day work operations and evaluate work performance.
Hours are First Shift, on-site in Knoxville, TN from Monday-Friday starting 4:00AM EST with some additional flexibility.
Primary Responsibilities:
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Hiring, onboarding, training, scheduling, and assigning work to new hires
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Ensuring employees have the necessary equipment, materials, and documents to ensure successful completion of tasks
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Monitoring and adjusting resources to achieve the daily production and delivery goals
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Balancing workloads by taking readings throughout the day to achieve the appropriate level of volume by the projected time of completion
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Monitoring the work performance of each employee to ensure that quality and quantity expectations are met or exceeded
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Conducting staff meetings and verifying that daily worksheets are completed accurately and submitted on a timely basis
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Providing ongoing training and retraining of employees to ensure that they are prepared to meet or exceed the productivity standards for their function; Put People First and set colleagues up for success
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Utilizing a variety or reports, summaries, and procedures to project workload and resolve problems that arise during the work day
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Communicate effectively across all levels; Join Forces with peers and leadership across both shifts
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Analyzing information effectively to make sound business decisions
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Rise to the Challenge daily and build high-performance teams while engaging and inspiring colleagues
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Work overtime and/or occasional small weekend shifts as needed
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Ability to stand and walk around for most of the shift
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Driving Engagement with department and colleagues; Inspiring Trust
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Utilizing Lean-Six methodology to drive Continuous Improvement: Creating Simplicity
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Champion Safety and Quality daily
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Utilizing various systems and computer programs to carry out a multitude of responsibilities related to operations, production, and administrative programs, processes, and tasks
Required Qualifications
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2+ years in a manufacturing or distribution center environment
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1+ years in a lead, supervisory, or managerial role
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2+ years leading a pick and pack team
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Availability to work 1st shift, starting at 4:00AM EST
Preferred Qualifications
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3+ years in a manufacturing or distribution center environment
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2+ years in a supervisory role OR 1+ years in a supervisory or lead role in a manufacturing or distribution center environment
Education
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Verifiable High School Diploma or GED
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$43,888.00 - $76,500.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
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Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
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No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
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Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 05/15/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners.
Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
