Description
POSITION SUMMARYAs a Salesforce Intern at U.S. Hunger, you will gain hands-on experience assisting our Salesforce Administrator with the daily management of our Salesforce platform. You will be involved in various aspects of Salesforce administration, supporting user management, platform configuration, and data management. This is a great opportunity for someone who is eager to learn about Salesforce and develop technical skills in a real-world environment.
RESPONSIBILITIES
- Assist with user setup and deactivation, role assignments, and permission management.
- Help manage and resolve support tickets for Salesforce users.
- Collaborate in making configuration changes such as modifying page layouts, fields, and approval processes.
- Support data management activities including data imports, exports, and quality checks.
- Assist in generating reports and dashboards to help teams utilize data more effectively.
- Participate in testing and troubleshooting of integrations with tools like Google Suite, Mailchimp, and other business systems.
- Support ongoing user training by developing self-service documentation.
Requirements
QUALIFICATIONS
- Basic knowledge of Salesforce (Trailhead badges are a plus).
- Interest in learning about Salesforce administration and data management.
- Strong attention to detail with a proactive attitude toward problem-solving.
- Excellent communication skills, both written and verbal.
- Familiarity with Microsoft Office and Google Apps is a plus.
- Ability to work collaboratively in a team environment.
SOFT SKILLS
- Eager to learn and grow within a supportive environment.
- Strong interpersonal skills and ability to communicate with various stakeholders.
- A service-oriented mindset with a willingness to assist the Salesforce Administrator and team members.
MINIMUM REQUIREMENTS
- Strong written and verbal communication skills
- Experience with Google Apps and Microsoft Office Suite
- Pursuing a degree in Information Systems, Computer Science, Business, or a related field (or relevant certifications).
PHYSICAL ENVIRONMENT
- Work is in an environment that is primarily indoors with temperature control
- Noise level is moderate
- Required repeated finger movement needed for computer use
- Work is in a shared workspace
Skills Required
- Basic knowledge of Salesforce
- Interest in Salesforce administration and data management
- Strong attention to detail and proactive problem-solving attitude
- Excellent written and verbal communication skills
- Experience with Google Apps
- Experience with Microsoft Office Suite
- Ability to work collaboratively in a team environment
- Pursuing a degree in Information Systems, Computer Science, Business, or a related field, or holding relevant certifications
- Salesforce Trailhead badges
- Familiarity with Google Apps and Microsoft Office
What We Do
Feeding Children Everywhere Inc. (dba U.S. Hunger) is a 501(c)(3) non-profit organization dedicated to providing healthy meals to families and children in need. Their mission is to fight hunger by engaging volunteers, educating on the root causes of food insecurity, and providing access to nutritious meals for low-income individuals and families globally, with the vision of creating a hunger-free world.
