Sports & Recreation Manager

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Rochester, NY, USA
In-Office
Fitness
The Role

Job Summary:

The Sports & Recreation Manager is responsible for the Recreation and Sports Departments encompassing child and adult sports leagues, youth development programming and childwatch program. As the Sports & Recreation Manager, you will lead and develop the staff to provide a sustainable level of excellence in character, member experience and execution of job duties ensuring the highest level of member service and quality programming, all while administrating all policies and programs related to the Sports & Recreation department.
The Sports & Recreation Manager is responsible for delivering the highest level of experience to our members, exemplifying professionalism and ensuring we adhere to our mission statement. The Manager services guests, as well as new and existing members with equal priority, and ensures that all Sports & Recreation Staff have the education, skills and motivation to do the same. They generate excitement and interest in our programs and implement and execute club systems and procedures that focus on generating new members and retaining existing members. They will actively recruit, train & lead a team that will do the same. The Sports & Recreation Manager will work in conjunction with the General Manager (GM) assisting the GM in building the revenue base to targeted levels, ensuring that the Sports & Recreation Department is always appropriately staffed and assuring that we offer beneficial programs and services.
The ideal candidate will have a creative desire to bring innovative and exciting programs to the families, work diligently to ensure programs are engaging with the community, and be a leader in Youth and Adult Recreational Programming. The candidate best suited for this position is comfortable trying new things, building programs from the ground up, and has a great ability to connect with a wide variety of people.

Responsibilities: 

  • Be responsible for the daily operation and management of the Sports & Recreation department across the entire client account.

  • Run all leagues and events as well as managing usage of the on-campus sports facilities.

  • Report to the General Manager and work to ensure successful and sustainable operations while maintaining alignment with growth strategies across the account.

  • Facilitate daily operations of the sports & recreation programs

  • Facilitate daily operations of the Childwatch Area

  • Hire, manage, and lead Recreation Team to support our Youth and Adult Recreational Leagues

  • Schedule leagues and maintain roster signups and databases

  • Create facility schedules and organize facility usage

  • Maintain weekly organized games and events

  • Manage inventory of all sport facilities and equipment

  • Positive daily interaction with users to provide consistent high quality experience

  • Align with client and account goals to increase user satisfaction and ensure program success

  • Spend time hands on leading programming and leagues

  • Perform other duties as assigned.

Qualifications:

  • Bachelor’s degree in Sports Management, Recreation, or a related field.

  • 1+ years of experience in sports management, recreation operations, intramural activities, or customer service (relevant internships considered).

  • Current Infant / Child / Adult CPR/AED and First Aid certifications required. 

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) or equivalent tools.

  • Passion for sports, fostering community, and delivering exceptional customer experiences.

  • Proven ability to mentor and coach team members while building strong relationships.

  • Excellent communication and interpersonal skills, with an outgoing personality and a talent for providing outstanding customer service.

Per pay transparency requirements, the compensation for this position ranges from $21.63/hour to $33.65/hour. Minimum rates may vary based on local wage laws. Pay is dependent on factors including site location, specialty, certifications and work experience as well as other business needs. Exos offers a comprehensive benefits package for all full time employees (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off.  Additionally, Exos offers a variety of part time benefits (subject to eligibility requirements). 

WHO WE ARE 

For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond.

Simply put, we “get you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.

We’ve never been the type to accept the status quo. We’re all about studying, learning, innovating, and making waves. And we feel that it’s our responsibility to help others because we know there’s a better way. That better way is Exos Readiness.

We are an equal opportunity employer

EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities. 

Learn more here:

  • EEO is the Law
  • EEO is the Law Supplement

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The Company
HQ: Phoenix, AZ
3,500 Employees

What We Do

With over 20 years of experience, we provide a unique, state-of-the-art approach to training and rehabilitation. In each of our 9 convenient Kansas City locations, we pride ourselves on giving patients the care and attention they need to get back to what they love to do. Exos is the leader in the field of human performance. We’re a company built by performers for performers. Our team has been trusted by elite athletes and leaders in business to provide performance solutions that help them go further and achieve more. At EXOS, our team approaches every day with courage, passion, and purpose. This enables us to create environments for our clients, whether physical or virtual, that help them feel safe, supported, and in control of their lives. Consider joining our diverse team of 3,500 people in over 400 locations worldwide.

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