Sports Book Ticket Writer

Posted 24 Days Ago
Be an Early Applicant
Blackhawk, CA, USA
In-Office
22-22 Hourly
Entry level
Gaming • Travel • Hospitality
The Role
Writes and processes sports book tickets while providing friendly, accurate guest service. Responsibilities include balancing a cash drawer, maintaining a presentable sports book, completing assessments and audits accurately, following company policies, communicating clearly in English, supporting the team, and safeguarding confidential information. The role requires attention to detail, basic to intermediate computer and 10-key skills, a valid driver’s license, and eligibility to obtain and maintain a Colorado Support Gaming License.
Summary Generated by Built In

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Title: Sports Book Ticket Writer

Salary: 22.00 per hour

Shift: Swing

Monarch Casino Resort Spa in Black Hawk, Colorado sits 45-minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA who achieve this designation. Boasting 23-floors filled with 516-luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 3,000 slot machines and over 45-table games. Spa Monarch carries the #1 Hotel Spa rating from USA Today’s Readers Choice Awards. Monarch Chophouse carries OpenTable’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.

As part of a family-owned business, we are committed to providing excellence in every guest experience. From exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm welcoming acknowledgement every time you step through our doors. Our focus is on maintaining lasting relationships with our guests and our community, ensuring that every interaction is warm, and welcoming.

Benefits:

• Enhanced health, dental, and vision insurance, along with a flexible spending account.

• Education, tuition, and certification reimbursement (up to $6,000 per calendar year).

• Growth opportunities available within department/company..

• Access the team dining hall with one free hot meal per shift..

• Company-matched 401k..

• Paid time off and six observed holidays.

• Team Member Hotel, Retail, and Spa Discounts.

• Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)

Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com . As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

Responsibilities ​
  • This position is expected to have;

  • Excellent cash-handling skills – able to balance cash drawer on a daily basis

  • Friendly/outgoing personality – able to greet all guests in a positive manner

  • Appearance/Attendance – ready/able to work at start of scheduled shift, dressed in appropriate attire. Ensure Sports Book is presentable to the public at all times.

  • Team player – willing to help out when/where needed to ensure the best possible product/experience for all guests.

  • Adhere to all company policies and procedures – exceed the company standard.

  • Must be at least 21 years of age with a valid driver’s license and able to obtain and maintain a Colorado Support Gaming License. High school diploma or equivalent. Ability to uphold the highest level of confidentiality. Ability to read, write, and

  • communicate in English. Ability to communicate information through spoken words and sentences that others will understand in a positive manner.

  • Ability to complete assessments accurately and timely. Proficient with 10-keyBasic to Intermediate

  • computer knowledge and experience required. Ability to demonstrate understanding of audits performed.

  • Superior attention to detail and accuracy

An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

An estimated salary for this position would be:

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.

Skills Required

  • Must be at least 21 years of age
  • Valid driver's license
  • Ability to obtain and maintain a Colorado Support Gaming License
  • High school diploma or equivalent
  • Ability to read, write, and communicate in English
  • Basic to intermediate computer knowledge and experience
  • 10-key proficiency
  • Excellent cash-handling skills and ability to balance a cash drawer
  • Ability to complete assessments accurately and timely
  • Ability to understand audits performed
  • Superior attention to detail and accuracy
  • Ability to uphold confidentiality
  • Friendly, outgoing, and team-oriented personality
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The Company
2,740 Employees
Year Founded: 1972

What We Do

Monarch Casino & Resort, Inc. is a regional gaming and hospitality company that owns and operates casino-resort properties, including Monarch Casino Resort Spa in Black Hawk, Colorado and the Atlantis Casino Resort Spa in Reno. The company provides gaming, hotel, dining, entertainment and spa amenities, focusing on guest service, resort operations and loyalty programs across its properties.

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