Sport CRM Executive

ComeOn Group in short

Founded in 2008, ComeOn Group is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, ComeOn Group is running a wide range of exciting brands across multiple markets. Operating more than 20 brands on its proprietary platform providing a secure, innovative, and entertainment-led player experience across casino and sports betting. ComeOn Group is an international employer within the iGaming industry and has over 500 talented employees across 7 main locations.

Location: Malta office

This is a key role within the CRM team where the Sport CRM Executive is responsible for the day-to-day execution of operational tasks as planned and agreed together with the Senior CRM Manager, according to the brand vision and strategy. You will also be assisting with creating the monthly CRM campaign plan as well as following up on campaign results.

As a real doer, in this role, you will be writing copy, requesting creatives, ensuring the content of the market’s sites are up-to-date as well as executing and delivering customer communications through all targeted marketing channels (primarily email, SMS, inbox & pop-up).

Following the brand values, tone of voice and long-term strategy in all communication is of the essence in this role.

Responsibilities:

• Assisting the Senior CRM Manager with creating and executing the monthly CRM campaign plan as well as following up on results independently and together with the BI team.
• Creating and publishing engaging Sport copy according to the brand's tone of voice. The copy will be used for customer communication (onsite content, emails, SMS etc) to encourage new and existing players to engage with the site and take part in promotions.
• Utilizing internal and third-party provider platforms to create campaign-specific pages and promotions. Ensure correct groups/segments/offers are used, that correct sections of the website are updated and that items are published/unpublished as per plans.
• Managing and executing the brands’ communication delivery, accurately and as per given timelines. Responsibilities will include setting up, testing, sending, tracking and reporting on email, SMS, inbox & pop-ups.
• Setting up and execution of automated activities (all lifecycle stages)
• Assisting in the execution and delivery of key CRM projects.
• Establishing solid communication channels to central operations to inform them about planned campaigns to ensure synergy and transparency.

About you:

• Fluent in Swedish, both written and spoken
• Excellent knowledge of English
• Marketing mindset and analytical traits
• Passionate and interested in Sports
• Methodical and structured
• Social and loves working in multi-cultural environment
• Likes sport, casino, live casino or other type of games.
• Experience in the gaming industry, particularly in CRM is desired, but not a must.

So what can you expect from ComeOn as a place of work? 

● A competitive remuneration package inc. a company bonus scheme! 💰

● Fantastic quarterly team events and weekly company events 😎

● A one-time bonus to help you set up a comfortable workstation at home (we’re truly Hybrid!)

● On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere

● Wellbeing allowance

● A comprehensive, International Private Health Insurance

● Breakfast at the office on Tuesdays

● Lunch at the office on Mondays and Wednesdays

At ComeOn, we've embraced a Hybrid Work model, giving our employees the flexibility to work some days at home. Our offices are thoughtfully designed to support this model, featuring practical workspaces for focused efforts and collaborative zones for dynamic creative exchanges. We believe in the power of collaboration to drive innovation and success. While our offices are known for their vibrant atmosphere, rest assured that our primary focus is on achieving results together. We prioritize efficiency and maintain a balance between hard work and camaraderie. When you visit our offices, expect a warm welcome and professional support. Choose ComeOn for your next career move, and experience a workplace that values productivity, teamwork, and the spirit of collaboration.

At ComeOn Group we value diversity and we take concrete action to ensure fairness in our recruitment process. We are committed to assessing candidates on their merit without discriminating against any applicant for whatever reason that is protected by law. We truly value you, as you are.

Want to know more about us just visit our website or any of our social media channels to take a deep dive into our culture!