We’re always looking for diverse, talented, service-oriented people to join our exceptional team.
Splunk Administrator (Site Reliability Engineer)The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.
Pay Range:
$46.90 - $75.04Scheduled Weekly Hours:
40Responsible for deploying, managing and optimizing. Onboard machine data, build queries using Search Processing Language (SPL) and design dashboards to power IT Enterprise Applications, Security Operations and observability practices. Proactively monitor and report on the environmental health of applications, as well as engage in critical system outages (triage) resolution efficiently to identify, review, analyze, debug and resolve issues with a team of Site Reliability Engineers. Serve as a subject matter expert for the Splunk Platform. .
Ensure enterprise applications and supporting platforms are fully functional, reliable, available, performant, and secure through frequent monitoring, operational checks, and timely restoration of service in the event of outages, ingestion issues, or system failures.
Ingest and onboard new operational data sources, including server, application, infrastructure, network, security, API, and system logs; ensure data is reliable, appropriately normalized, accurately timestamped, correctly categorized, and aligned to the Splunk Common Information Model where applicable.
Monitor and maintain Splunk platform health, including indexers, search heads, data flows, storage utilization, clustered or distributed components, internal logs, capacity trends, and service availability; resolve ingestion bottlenecks, performance issues, and platform outages.
Create, maintain, and improve real-time Splunk dashboards, visualizations, alerts, reports, metrics, logs, traces, and event views to provide actionable insight into system health, service levels, user experience, operational risk, network activity, security events, and threat indicators.
Craft, tune, and optimize Splunk Processing Language (SPL) searches, scheduled searches, alert logic, reports, dashboards, and resource-intensive queries to improve performance, reduce noise, support accurate KPI/SLA reporting, and enable analysis across large datasets.
Configure automated alerts and triggers for anomaly detection, system downtime, performance degradation, ingestion issues, and cyber or operational threats so critical issues are flagged immediately and routed for response.
Alert and accurately report KPIs on systems status with tuning recommendations at regular intervals; provide detailed analysis using APM, Splunk, and other monitoring or observability solutions.
Support a 24x7 production environment with a team of experienced engineers, including on-call rotation, deployment support, and timely response to critical incidents as needed.
Respond quickly to incidents, investigate triggered alerts, isolate performance bottlenecks, fix issues, and work with other engineers to ensure enterprise applications and platforms remain fully functional with a Member-first focus.
Serve as an escalation point for complex application, infrastructure, observability, security, and platform issues; coordinate resolution across infrastructure engineering, software engineering, software quality assurance, cybersecurity, operations, vendors, and other organizational teams.
Support incident triage, root cause analysis, post-incident reviews, postmortems, and corrective action planning; identify recurring issues and recommend preventive improvements.
Develop solutions to meet technical and business requirements; create detailed design documents and associated solutions built around current and new technologies.
Demonstrate application environment tuning abilities and provide solutions to capacity requirements, including JVM, web containers, database connections, HTTP servers, and related enterprise application components.
Contribute to automation and efficiency improvements for application and infrastructure buildout components, operational tasks, monitoring coverage, and deployment readiness.
Ensure effective release management, change management, quality assurance, rollback planning, peer review, and deployment readiness in project lifecycles using an ITIL-centric approach.
Support production and non-production environments, account for differences in each environment for deployments and testing, and peer review changes within the Enterprise Applications team.
Maintain and improve configuration documentation, diagrams, SOPs, runbooks, work/incident ticketing systems, knowledge articles, training materials, and other supporting documentation.
Ensure adherence to configuration, operating, security, compliance, and governance best practices and standards, including approved capacity, licensing, access control, and retention requirements.
Deploy and troubleshoot applications on both Java and .NET platforms as an expert for infrastructure and development teams.
Ensure the highest levels of service for Members and Team Members.
- Performs other duties as assigned
- Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions.
- High School Diploma or GED required
- Bachelor's Degree in a related field or equivalent years of experience required
- 5-7 years of prior relevant experience required
- Knowledge of the following:
- Java Enterprise Edition and .NET frameworks.
- Standard java/.NET tools to debug application and system performance issues.
- Tuning application serving environments.
- Software release management and the SDLC.
- Redhat Linux and Microsoft Windows Server 2008/2012.
- Security best practices for multi-tiered operating systems as well as application security practices.
- Disaster recovery experience Preferred
- Application Performance Management, such as Application Dynamics, Splunk and/or SNMP monitoring tools
- IBM Security Access Manager (ISAM), IBM/Apache HTTP Server, IBM Secure Directory Server Preferred
- Scripting skills for automating tasks
- Experience with Docker, Kubernetes, Openshift, Python, Jenkins, Git/Gitflow, Ansible, Quay and Artifactory Preferred
- Managing IBM AIX, Redhat, Linux and/or Microsoft Windows Servers, process development, support and implementation of systems architecture
- Must possess solid oral and written communication, project management, and interpersonal skills.
SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.
This organization participates in E-Verify.
Skills Required
- High School Diploma or GED
- Bachelor's degree in a related field or equivalent years of experience
- 5-7 years prior relevant experience
- Experience deploying, managing, and optimizing the Splunk platform and serving as a Splunk subject matter expert
- Proficiency with Search Processing Language (SPL) for searches, alerts, and dashboards
- Knowledge of Java Enterprise Edition, JVM tuning, and standard Java debugging tools
- Knowledge of .NET frameworks and tools to debug application and system performance issues
- Tuning application serving environments (JVM, web containers, DB connections, HTTP servers)
- Experience with software release management and the SDLC
- Experience with Red Hat Linux and Microsoft Windows Server 2008/2012 administration
- Experience managing IBM AIX, Red Hat Linux and/or Microsoft Windows servers and systems architecture support
- Security best practices for multi-tiered operating systems and application security practices
- Support 24x7 production environments, participate in on-call rotations, and respond to critical incidents
- Ability to deploy and troubleshoot applications on both Java and .NET platforms
- Scripting skills for automating tasks
- Disaster recovery experience
- Familiarity with Application Performance Management tools (e.g., AppDynamics, Splunk, SNMP monitoring)
- Experience with IBM Security Access Manager (ISAM), IBM/Apache HTTP Server, IBM Secure Directory Server
- Experience with Docker, Kubernetes, OpenShift, Python, Jenkins, Git/Gitflow, Ansible, Quay, and Artifactory
- Strong oral and written communication, project management, and interpersonal skills
SchoolsFirst FCU Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SchoolsFirst FCU and has not been reviewed or approved by SchoolsFirst FCU.
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Healthcare Strength — Employer-paid medical, dental, and vision coverage for employees and families is prominently featured and stands out as a core element of total rewards. Additional protections like life and disability insurance reinforce confidence in the benefits package.
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Retirement Support — A strong employer 401(k) match with clear vesting, combined with financial wellness resources, signals meaningful long-term support. Retirement offerings are positioned as a key differentiator within total compensation.
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Leave & Time Off Breadth — Generous PTO from the start, paid holidays, and options like PTO cash-out plus special leave days broaden time-off flexibility. Time-away benefits are emphasized as an important component of overall value.
SchoolsFirst FCU Insights
What We Do
Since our founding in 1934, we have been singularly focused on one thing: providing World-Class Personal Service and financial security to California school employees and their families. This isn't just something we say — everything we do, every decision we make, is with an unwavering commitment to serving the best interests of Members. Although we offer products and services similar to other financial institutions, our structure and culture are vastly different. Banks are for profit, while credit unions are Member-owned financial cooperatives, meaning our excess earnings are returned to our Members in the form of lower rates on loans, higher rates on savings, low-to-no fees, and many complimentary services. We take to heart the "people helping people" philosophy, the principle on which credit unions were founded. We pledge ourselves to this idea through our steadfast dedication to Member service and actively supporting the communities we serve through events, donations, scholarships, and financial literacy programs. Today, we're the largest credit union serving school employees, and the largest in California with more than 1.5 million Members and more than $36 billion in assets. Our financial stability can be attributed to one thing: continually providing our Members with World-Class Personal Service to help them better their financial lives.
