SPL Ops Assistant (정규직)

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Job Description:

UPS Job Description Template

Job Title :

SPL Ops Assistant (정규직)

(displayed to candidates)

Department :

Logistics

Job Summary

• The purpose of this role is to lead Contract Logistics Operation in efficient and effective way while meeting customers’ demand in various aspects.
• He/She must proactively contribute to the team and actively committed to the team development/clean environment.
• He/She analyzes and responds to customers’ requests, resolves customer issues, conducts research, prepares reports, and identifies account penetration opportunities.
• He/She must be meticulous, able to communicate effectively and possess good planning & organizational skills in order to fulfill requirements of this position.

Responsibilities

• Perform daily operation including inbound, outbound, and periodic count according to SOP/WI
• Responsible for handling with inventory management related with assigned daily operation. 
• Deliver quality service and communicate with customers and respond to customer's inquiries when required in a timely manner
• Escalate complex issues/inquiries to Team Lead/Supervisor
• Documentation and Report progress updates, key achievements and any concerns to Team Lead/Supervisor
• Follow and develop standard procedures and complying with internal QMS, rules and regulations.
• Perform proper tasks including documentation etc. required for management of the center.
• Perform a clean and safe working environment.
• May assist billing and prepare payment documents
• May ad-hoc tasks as assigned.

Qualification

• Bachelor’s Degree or above (preferred)
• Minimum 1 years of work experience in logistics industry (preferred)
• Decent English skill especially in reading and writing (preferred)
• Close workplace from Residence (preferred)
• SAP experience (preferred)
• Good communication and interpersonal skills
• Analytical and numerical approach
• Organizational and Teamwork mindset
• Strong problem-solving skills
• Good IT skills, MS Office application especially Excel, knowledge of warehouse management systems
• Good understanding of customer deliverables and the impact of failure

Working Hours / Location

• 40 hours a week (Mon to Fri 09:00 – 18:00, except Public Holiday)
• Lunch Time : 12:00 – 13:00
• Mallidong-1ga, Jung-gu, Seoul, Korea

Employee Type:
 

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