Job Description Summary
The Specialty Sales Consultant is a key driver of customer engagement and sales performance, acting as the face of our customer experience approach. In this role, you will build strong, value-based relationships with healthcare professionals (HCPs) and stakeholders to deliver meaningful outcomes for patients and drive sustainable business growth.As part of our Oncology team, you will collaborate closely with cross-functional partners to deliver impactful, customer-centric solutions. We are seeking a passionate, results-driven professional who is eager to contribute to our mission to reimagine medicine and improve and extend people’s lives.
Job Description
#LI-Remote
Location: British Columbia, Canada
This role is based in British Columbia, Canada. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Key ResponsibilitiesIdentify and prioritize high-potential customers (HCPs and stakeholders) through data-driven insights to drive competitive sales growth.
Engage in value-based conversations (in-person and virtual) to understand customer needs, decision drivers, and pain points.
Personalize and orchestrate customer engagement journeys aligned with HCP preferences using multichannel approaches.
Deliver impactful, customer-centric experiences beyond clinical differentiation by understanding the healthcare ecosystem.
Build and maintain strong relationships with key opinion leaders and medical influencers, influencing behaviors to improve patient outcomes.
Develop and dynamically adjust territory, account, and customer interaction plans using available data sources.
Collaborate compliantly with cross-functional teams to co-create solutions addressing unmet patient and customer needs.
Demonstrate integrity, transparency and accountability by adhering to Novartis Code of Ethics and Values & Behaviorsc.
Specialty pharmaceutical sales experience with a proven track record of success.
Strong customer focus with demonstrated excellence in execution and results delivery.
Advanced business acumen, strategic thinking, and planning capabilities
High level of comfort with digital tools, analytics, and omnichannel engagement.
Self-motivated, entrepreneurial mindset with strong curiosity and energy.
Excellent collaboration and stakeholder management skills, with a strong team orientation.
Availability to travel across British Columbia and Saskatchewan to support territory management.
Experience in Oncology, preferably breast cancer, is considered an asset.
Previous experience managing the British Columbia & Saskatchewan territory is an asset.
Skills Desired
Account Management, Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, Ethics, Healthcare Sector, Influencing Skills, Negotiation Skills, Selling Skills, Technical SkillsSkills Required
- Specialty pharmaceutical sales experience with a proven track record of success
- Strong customer focus with demonstrated excellence in execution and results delivery
- Advanced business acumen, strategic thinking, and planning capabilities
- High level of comfort with digital tools, analytics, and omnichannel engagement
- Self-motivated, entrepreneurial mindset with strong curiosity and energy
- Excellent collaboration and stakeholder management skills, with a strong team orientation
- Availability to travel across British Columbia and Saskatchewan to support territory management
- Experience in Oncology, preferably breast cancer
- Previous experience managing the British Columbia & Saskatchewan territory
Novartis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Novartis and has not been reviewed or approved by Novartis.
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Healthcare Strength — Pay and benefits are described as a strong overall package, supported by medical, dental, and vision insurance alongside FSAs/HSAs and disability and life coverage. Mental-health support is reinforced through an employee assistance program with psychological support and a network of mental health first aiders.
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Retirement Support — Retirement support is positioned as a standout element, with an automatic company contribution plus dollar-for-dollar matching in the 401(k). Additional retirement funding is described through an age-based defined contribution program and access to an employee share purchase plan discount.
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Parental & Family Support — Family-related benefits are framed as robust, including a global minimum of paid parental leave for new parents following birth or adoption. Added supports include domestic partner coverage, dependent-care resources, and benefits such as adoption assistance and child/elder care options.
Novartis Insights
What We Do
Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.
